Provides technical and application support for food ingredients, developing formulations, prototypes, and innovative food applications. Troubleshoots product and formulation challenges, conducts customer trials and demonstrations, and delivers technical training. Collaborates with sales on business opportunities, tenders, product launches, and market development. Maintains formulation records, supports laboratory operations, and ensures compliance with food safety, quality, regulatory, and SHEQ requirements.
Key ResponsibilitiesTechnical & Application Support
- Deliver technical support and application expertise to customers and the sales team.
- Develop and optimize food formulations using Azelis' ingredient portfolio.
- Troubleshoot product performance and formulation challenges at customer sites and laboratories.
- Conduct customer visits to understand technical requirements and provide solution-based recommendations.
- Develop innovative food applications aligned with market trends and customer needs.
- Evaluate new ingredients and technologies for potential commercial opportunities.
- Create prototypes and concept products showcasing ingredient functionality.
- Support principal product launches and market development initiatives.
- Conduct customer trials, demonstrations, presentations, and technical workshops.
- Provide training to customers and internal stakeholders on ingredient functionalities and applications.
- Prepare technical reports, application guides, and presentation materials.
- Collaborate with sales teams to identify and convert new business opportunities.
- Support strategic projects and customer tenders with technical expertise.
- Assist in developing value-added solutions that differentiate Azelis in the market.
- Maintain awareness of industry trends, competitive products, and emerging technologies.
- Maintain accurate records of formulations, trials, and technical projects.
- Ensure compliance with food safety, quality, regulatory, and SHEQ requirements.
- Support application laboratory management, including equipment maintenance and good laboratory practices.
- Strong knowledge of food ingredients and their functionality.
- Hands-on experience in food formulation and product development.
- Knowledge of food processing technologies and manufacturing practices.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and presentation skills.
- Customer-focused approach with strong stakeholder management capabilities.
- Project management and organizational skills.
- Ability to work independently and collaboratively in a cross-functional environment.
- Convenience Foods
- Confectionery
- Savoury, Snacks & Seasonings (SSS)
- Bakery
- Dairy
- Functional Ingredients
- Food Ingredients Distribution
- Food Manufacturing / FMCG
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