Jobs at Azelis

Performs quality audits of ITSM incidents, requests, and changes; verifies ITIL, SLA, OLA, SOP, and contractual compliance; tracks deviations and corrective actions; conducts root cause analysis; monitors service-quality metrics; coordinates with process owners and end users; drives continual service improvement, process optimization, automation readiness, documentation, and quality training for support teams.

Provides technical and application support for food ingredients, developing formulations, prototypes, and innovative food applications. Troubleshoots product and formulation challenges, conducts customer trials and demonstrations, and delivers technical training. Collaborates with sales on business opportunities, tenders, product launches, and market development. Maintains formulation records, supports laboratory operations, and ensures compliance with food safety, quality, regulatory, and SHEQ requirements.

Leads daily Regulatory Information Management execution across regional workstreams, coordinating product creation, enrichment, documentation updates, quality checks, request intake, backlog control, and stakeholder support. Ensures product data integrity, audit readiness, regulatory compliance, version control, and adherence to approved procedures. Tracks throughput, SLAs, quality, and backlog trends; supports regulatory and integration projects, manages risks and scope changes, and drives continuous process and system improvements.

Handles customer queries about product information, regulatory documentation, compliance declarations, and supporting evidence. Retrieves, validates, and maintains product documents and records, identifies information gaps, coordinates with stakeholders and suppliers, performs quality checks, tracks service activity, and supports timely query closure. The role also guides junior staff, follows structured procedures, contributes to process improvements, and works with enterprise systems, document repositories, trackers, and CRM tools in rotational shifts.

Authors and updates compliant Safety Data Sheets across global geographies, applying GHS, CLP, transport classification, and regional hazard communication requirements. Performs technical and quality checks, maintains accurate version-controlled records, supports non-conformity closure and corrective actions, responds to stakeholder queries, documents regulatory decisions, and contributes to process improvements, service governance, and workflow enhancements.

Execute new product creation and updates in PIM while maintaining accurate, complete, traceable product records and regulatory documentation. Perform quality checks, correct non-conformities, follow approved workflows, and support audit-ready delivery. Respond to stakeholder queries, track pending actions, coordinate escalations, and maintain governance records. Identify recurring issues and process gaps, and contribute to continuous improvement through updated templates, checklists, and system enhancements.