The Analytical Resource Center (ARC) is NIQ's analytics hub based in Mumbai, partnering with client-facing teams across global markets to deliver high-quality research support and actionable business insights.
The Task Specialist will play a critical role in supporting the EEMEA and India client service teams by leading analyst / associate development, ensuring delivery excellence, and maintaining high standards of quality and accuracy across research projects / tasks. This role combines people leadership, stakeholder management, and research expertise to drive operational effectiveness and team growth.
Key Responsibilities:
A) Training Coaching, and Quality Assurance
- Train and onboard new analysts / associates on NIQ & BASES proprietary tools, techniques and best practices.
- Asses technical capability gaps and facilitate targeted learning and development initiatives.
- Provide ongoing coaching and guidance to team members throughout the project lifecycle and ad-hoc tasks to ensure successful execution and timely delivery.
- Review project / task deliverables with a strong focus on detail and error-free execution to ensure accuracy, quality, and compliance with established standards.
B) Team and Stakeholder Management
- Monitor work progress and ensure adherence to agreed internal / external deadlines and service expectations.
- Developing team members to take on next level responsibilities.
- Build strong partnerships with client service stakeholders and foster effective collaboration across functions.
- Manage multiple priorities effectively within a dynamic and fast-paced environment.
- Collaborate with Client Services, Tabulation, BASES Product Support, and other cross-functional teams to ensure seamless project delivery.
- Maintain clear documentation, organized project records, and quality-control processes.
- Identify potential project risks or challenges and proactively resolve or escalate them when required.
- Develop and retain talent through effective performance management, recognition of high performers and doing timely interventions on low performers.
Qualifications
- Postgraduate degree with a specialization in Marketing or a related field.
- 2 to 3 years of experience in market research, analytics, or a related field. (BASES Experience is preferred)
- Proven experience managing and coaching team members through consistent structured feedback and professional development.
- Good understanding of market research methodologies and industry practices.
- Advanced Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Excellent written and verbal communication skills in English.
Key Competencies
- High attention to detail and commitment to quality.
- Strong organizational, interpersonal and time-management skills.
- Demonstrated accountability, ownership, and execution focus.
- Positive mindset with a continuous learning orientation.
- Ability to work independently while collaborating effectively across teams.
- Professional, client-focused, and solution-oriented approach.
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
