Key Account Manager – Fintech (Digital Lending &NBFCs)
Location: Mumbai / Hybrid
Function: Sales | Fintech Partnerships
About Symbo
Symbo is an embedded insurance platform helping fintechs and NBFCs offer relevant and contextual insurance products seamlessly within their lending journeys. We work with India’s leading digital lenders, credit platforms, and consumer finance companies to reduce credit risk, enhance user experience, and unlock new revenue. Our comprehensive product portfolio, coupled with our powerful CoverGateway API platform makes us the trusted coverage partner for some of India’s leading ecommerce, logistics, retail and fintech brands. Founded in the year 2017, we are a team of over 100 people with offices in Mumbai and Delhi. Symbo is backed by reputed VCs like Integra partners, Insignia ventures, AJ capital and Credit Ease.
What You’ll Own
As a Key Account Manager, you’ll be the face of Symbo for our digital lending and NBFC clients. You’ll manage mid-market fintech accounts driving growth through strategic account planning, cross-functional collaboration, and consultative selling. This is a farming role (70%) with a strong lens on account expansion, client retention, and stakeholder management, along with a focused hunting charter (30%) for new high-potential fintechs.
What You’ll Do
● Own client relationships with mid-market fintechs and NBFCs, acting as the single point of contact for key decision-makers (Founders, CXOs, Product Heads)
● Drive account expansion through cross-sell, upsell, and contextual product deployments across the loan lifecycle
● Navigate complex deal cycles involving Product, Legal, Compliance, and Finance stakeholders both internally and at the client end
● Partner with internal teams (Insurance, Product, Ops) to ensure smooth execution and post-sale success
● Identify growth opportunities within accounts and influence roadmap discussions by representing client voice internally
● Actively prospect select fintechs in the lending space to build and close new partnerships (hunting)
What We’re Looking For
● 2-5 years of experience in B2B sales, account management, or partnerships
● Exposure to BFSI, lending, fintech, or SaaS (Insurance/Insurtech experience is a plus)
● Comfortable managing multiple stakeholders across CXO and functional teams
● A structured and consultative mindset with high attention to detail
● Strong written and verbal communication skills
Why Symbo?
● Join a fast-growing insurtech working with India’s most innovative fintechs and NBFCs
● Backed by top investors and pedigreed founders with deep industry experience
● Get rewarded for impact with high visibility, performance-linked incentives and fast growth
