Role Title
Supply Chain Senior Business Analyst / Consultant
Ideal Candidate Profile
The ideal candidate is a consulting-oriented supply chain professional who combines strong domain knowledge with business analysis, solutioning, and client engagement capabilities. They should be comfortable working across strategy, process, technology, and delivery, and should be able to contribute both to sales pursuits and hands-On implementation programs.
They should be confident in front of clients, structured in their thinking, strong in documentation, and capable of converting supply chain business challenges into practical, technology-enabled solutions.
Role Summary
We are looking for an experienced Supply Chain Senior Business Analyst / Consultant to support the end-to-end growth and delivery activities of our Supply Chain practice. The role will involve working across presales, RFP responses, client discovery, requirements analysis, solution design, business process consulting, and client-facing presentations.
The candidate will act as a bridge between business stakeholders and technology teams, helping clients define their supply chain challenges, translate business needs into solution requirements, and support the design of scalable, value-driven supply chain solutions.
This role requires a strong understanding of supply chain processes, consulting skills, analytical thinking, and familiarity with supply chain planning and enterprise platforms such as o9, Kinaxis, Blue Yonder, SAP IBP/APO/S/4HANA, or similar solutions.
Key Responsibilities
Presales, RFP and Practice Support
- Support end-to-end presales activities for Supply Chain transformation and technology engagements.
- Contribute to RFP/RFI responses, proposal development, solution narratives, effort estimates, assumptions, and delivery approaches.
- Work with sales, practice leadership, solution architects, and delivery teams to develop compelling client proposals.
- Create client-facing presentations, solution decks, offering materials, business case documents, and executive-level discussion materials.
- Support the development of new supply chain service offerings, accelerators, frameworks, and reusable consulting assets.
- Participate in client meetings, discovery workshops, demos, and solution walkthroughs.
Business Analysis and Consulting
- Lead or support requirements gathering sessions with client business stakeholders across supply chain functions.
- Analyze current-state business processes, identify gaps, pain points, risks, and opportunities for improvement.
- Translate business needs into functional requirements, user stories, process flows, business rules, and solution specifications.
- Conduct fit-gap analysis between business requirements and technology platform capabilities.
- Support the definition of future-state processes, operating models, and solution designs.
- Bridge communication between business users, product teams, technical teams, implementation partners, and leadership stakeholders.
Solutioning and Delivery Support
- Collaborate with solution architects and technical teams to design supply chain planning and execution solutions powered by data & analytics.
- Support configuration discussions, functional design, integration requirements, data requirements, testing, and deployment planning.
- Help define KPIs, dashboards, reports, and analytics requirements for supply chain visibility and decision-making.
- Support UAT planning, test case development, defect triage, and business validation.
- Ensure proposed solutions align with business objectives, industry best practices, and technology platform capabilities.
- Provide domain expertise during implementation, transformation, and continuous improvement initiatives.
Client and Stakeholder Management
- Lead client discussions with confidence and structure, especially around business processes, requirements, and solution options.
- Build strong relationships with client stakeholders across business, IT, operations, and leadership teams.
- Facilitate workshops, design sessions, process reviews, and executive readouts.
- Communicate complex business and technology concepts clearly to both technical and non-technical audiences.
- Manage competing stakeholder priorities and support decision-making through structured analysis and recommendations.
Required Experience
• 6–10+ years of experience in business analysis, consulting, supply chain transformation, or technology implementation roles.
• Strong experience working in supply chain domains such as planning, procurement, logistics & transportation, manufacturing, inventory, warehousing, or order management.
• Experience supporting or leading client-facing consulting engagements.
• Hands-on experience with requirements gathering, process mapping, fit-gap analysis, solution documentation, and stakeholder management.
• Experience contributing to presales, proposals, RFP responses, solution presentations, or consulting offerings.
• Prior experience working with cross-functional teams across business, IT, architecture, data, analytics, AI, and delivery functions.
• Experience in supply chain digital transformation, planning transformation, ERP transformation, or analytics-led supply chain improvement programs.
Supply Chain Domain Knowledge
The candidate should have strong knowledge across one or more of the following areas:
o Demand Planning
o Supply Planning
o Sales & Operations Planning / Integrated Business Planning
o Inventory Optimization
o Production Planning and Scheduling
o Procurement and Supplier Collaboration
o Distribution and Replenishment Planning
o Logistics and Transportation Management
o Warehouse Management
o Order Management and Fulfilment
o Network Planning and Supply Chain Design
o Supply Chain Control Tower and Visibility
o Master Data Management for Supply Chain
Technical and Platform Skills
Required
• Strong understanding of business analysis tools and techniques, including:
o Process mapping
o Requirements documentation
o Functional specification writing
o User stories and acceptance criteria
o Fit-gap analysis
o Use case development
o Test scenario and UAT support
• Good understanding of enterprise application landscapes involving ERP, planning systems, data platforms, and integration layers.
• Ability to work with technical teams on data, analytics, integration, reporting, and system configuration requirements.
• Strong proficiency in Microsoft PowerPoint, Excel, Word, lucid charts, and Visio or similar tools.
• Ability to create polished client-facing presentations and executive-ready materials.
Preferred / Nice to Have
• Knowledge or experience with one or more of the following platforms is a strong plus:
o o9 Solutions
o Kinaxis RapidResponse
o Blue Yonder
o SAP IBP
o SAP S/4HANA
o Oracle SCM Cloud
o Anaplan Supply Chain Planning
o E2open
o Manhattan Associates
o Infor Nexus
o Coupa / Ariba
o Tableau, Power BI, or other analytics and visualization platforms
Key Skills and Competencies
• Strong supply chain business process understanding
• Excellent business analysis and consulting skills
• Strong client-facing communication and presentation skills
• Ability to translate business problems into technology-enabled solutions
• Strong analytical and problem-solving mindset
• Ability to structure ambiguous problems and develop clear recommendations
• Strong stakeholder management and workshop facilitation skills
• Ability to work across presales, solutioning, and delivery phases
• Strong documentation and storytelling skills
• Commercial awareness and ability to contribute to proposals and business development
• Ability to work independently as well as collaboratively in cross-functional teams
• Attention to detail with strong ownership and accountability
Education and Certifications
Required
Bachelor’s degree in Supply Chain Management, Engineering, Business Administration, Information Systems, Operations Management, or a related field.
Preferred
MBA or Master’s degree in Supply Chain, Operations, Business, or Technology.
Certifications such as:
APICS CPIM / CSCP
PMP or PRINCE2
Agile / Scrum certification
SAP IBP, SAP S/4HANA, o9, Kinaxis, or Blue Yonder certifications
Lean Six Sigma certification
