Supervise Account to Report accounting activities for assigned countries, entities, or sub-processes, including fixed assets, intercompany, general ledger, reporting, and close processes. Ensure GAAP and policy compliance, timely service-level delivery, KPI achievement, issue resolution, and process quality. Lead improvement initiatives, migrations, and stabilization activities while coaching team members and collaborating with internal stakeholders to improve service delivery.
The Account to Report (ATR) Supervisor will be responsible for the delivery of work of a certain cluster or sub-team under the Account to Report (ATR) function within the established policy and agreed service level. The cluster or sub-team can be a group of countries/entities &/or sub-processes under ATR. The Supervisor will be working under the direction of the ATR Manager.
Responsibilities
- Oversee and review ATR transactional accounting, reporting and closing processes for Fixed Assets, Intercompany and General Ledger and ensure that transactions and reports are processed in accordance with Generally Accepted Accounting Principles (GAAP), accounting standards, and Global Accounting Policies
- Monitors leave and attendance of the team and supervises the day-to-day work of the assigned cluster/sub-team.
- Ensures timely and quality completion of all deliverables (including iPace) as per agreed service levels and global targets
- Provide support in ATR operations (including review & approval) particularly for complex transactions or as back up, or during handover/stabilization of newly migrated entities.
- Proactive involvement in determining improvement areas and work with Manager to provide the necessary supervision/leadership to assigned projects/initiatives which may include migration, continuous process improvement & other quality initiatives. Ensure that assigned projects/initiatives are completed on time with quality results.
- Identify, rectify, follow up and resolve issues, define and implement action plans to address root cause, document and monitor issue and error log
- Act as first point of escalation on issues of assigned cluster/sub-team. Lead the issue resolution process and escalate to Manager, as needed. Ensure timely and quality resolution of issues
- Lead the timely reporting and review of KPIs for the assigned cluster/sub-team. Lead in identifying & addressing identified gaps versus KPI targets.
- Develop a high-performing team. Provide the necessary guidance, support, coaching and training to team members.
- Contribute (as member of the leadership team) in the overall management and development of the RTR Tower, including the successful achievement of its goals and objectives.
- Collaborate and build partnership with the retained organization and other internal and global stakeholders to provide transparency of the results of operations, address issues, and provide value-added services, to exceed expectations on the service delivery of the RTR team
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