Supervise hotel stewarding operations, including dishwashing, sanitation, inventory, equipment distribution, staffing, scheduling, coaching, performance tracking, and compliance with health and safety standards. Coordinate with kitchen, bar, restaurant, and banquet teams to support efficient service and maintain cleanliness, cost control, and guest experience standards.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence. As a Stewarding Supervisor, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Supervise daily back-of-house operations: Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations
- Maintain cleanliness and organization: Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards
- Support inventory and equipment needs: Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions
- Support team performance and development: Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements
- Monitor and report on performance metrics: Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements
- Collaborate across teams: Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Middle School Diploma equivalent or above
- At least 3 years of working experience in a 5-star category hotel
- Minimum of 2 years as a Stewarding Team Leader in an international brand hotel
- Knowledgeable in HACCP
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Similar Jobs at Hilton
Software • Hospitality
Supervise food and beverage outlet operations, lead and train team members, ensure exceptional guest service, manage inventory and costs, support sales targets, address guest concerns, and maintain food safety, hygiene, and brand standards.
Software • Hospitality
Supervise daily food and beverage outlet operations, lead and train team members, ensure excellent guest service, manage inventory and costs, support sales targets, coordinate with other departments, and maintain food safety, hygiene, and compliance standards.
Software • Hospitality
Supervise executive floor and lounge operations, leading teams that deliver personalized VIP guest service. Responsibilities include scheduling, delegation, training, performance reviews, guest concern resolution, special-request coordination, cleanliness and readiness oversight, food and beverage service quality, inventory and procurement monitoring, cross-departmental coordination, operational reporting, and maintaining accurate records.
Top Skills:
Hotel Pms
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
