OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job SummaryOpenGov is seeking a highly experienced Sr. AI Platform Engineer to serve as both a technical leader and strategic mentor within our growing Pune AI engineering team. You will own the design and production delivery of OpenGov’s internal agentic orchestration and AI delivery infrastructure, including RAG pipelines, agentic workflows, and Snowflake-native AI data products. You will set the engineering standards, technical culture, and decision-making bar that this team builds upon from day one.
This role sits at the intersection of platform engineering, applied AI, and cross-functional collaboration. You will work directly with OpenGov’s Data and R&D/Engineering teams to ensure our AI systems are grounded in production-quality, well-governed data. You will be the technical bridge that translates AI experimentation into durable, enterprise-grade systems, and the mentor who ensures those around you can do the same.
We are looking for someone with the depth to make hard architectural calls, the communication skills to align cross-functional partners, and the generosity to raise the floor of the entire team, not just their own ceiling. This is not a research role and not a lone-expert role. It is a force-multiplier role.
Core ResponsibilitiesDesign and implement production-grade AI orchestration pipelines: RAG systems, agentic workflows, embedding pipelines, and LLM API integrations using Snowflake Cortex, LangGraph, or equivalent frameworks.
Serve as the primary technical mentor for AI engineers through structured code reviews, architectural walkthroughs, and hands-on pair programming, deliberately building team capability over time, not just solving problems yourself.
Partner with OpenGov's Data and R&D/Engineering teams to ensure AI systems are grounded in well-structured, production-quality data: this includes hands-on dbt modeling, alignment on data ownership boundaries, and cost-effective integration of structured and unstructured data into AI workflows.
Coordinate with DevOps and infrastructure teams on AI deployment dependencies: own the requirements definition, drive delivery accountability, and ensure AI platform work is not blocked by unclear handoffs.
Establish and enforce engineering standards for the AI team: testing and evaluation practices, deployment patterns, prompt versioning, observability frameworks, and core system design principles.
Translate ambiguous or early-stage product requirements into pragmatic, iterative engineering plans with clear scope, sequencing, and success criteria the team can execute against with confidence.
Implement monitoring, evaluation, and feedback mechanisms to track agent reliability across the organization.
Continuously evaluate and introduce emerging AI tools and frameworks, with discipline, to enhance OpenGov’s platform capabilities without creating unnecessary complexity.
Contribute to architectural standards for Model Context Protocol (MCP), agent governance, and data security across AI systems.
Operate with meaningful technical autonomy: own engineering decisions within established architectural guardrails, apply sound judgment in the absence of real-time US team availability, and escalate appropriately when decisions carry outsized risk or require broader alignment.
Bachelor’s degree in Computer Science, Engineering, or a related field.
7–10 years of experience in software engineering, data engineering, or applied AI engineering, with at least 2 years building and owning production AIsystems, with direct hands-on experience in agentic workflows, RAG pipelines, and/or LLM-integrated applications.
Hands-on dbt experience: you have written and maintained dbt models, understand transformation logic, and can work with a data team as a peer, not just a consumer of their outputs.
Strong Snowflake expertise including AISQL functions, semantic modeling, and query optimization.
Proficiency with AI and LLM frameworks: LangChain, LangGraph, or equivalent; RAG architecture design; integration of commercial LLM APIs (OpenAI, Anthropic, Gemini, or similar).
Solid Python and SQL fundamentals with a proven ability to productionalize AI systems.
Demonstrated experience establishing engineering standards and technical culture on a team, not just executing as an individual contributor.
Strong cross-functional communication skills: can align Data, R&D, and product stakeholders without hoarding context or creating silos.
AI-native by practice: actively building with LLMs and agentic coding tools today. Can explain RAG, agent orchestration, and evaluation with concrete examples from production work.
Experience with Airia, CrewAI, or similar multi-agent orchestration frameworks beyond LangChain.
Familiarity with Snowpark Container Services (SPCS).
Exposure to event-driven architectures and workflow orchestration engines.
Experience with CI/CD via GitHub in data engineering or AI pipeline contexts.
Prior experience at an AI-native startup or fast-moving AI product team.
Experience collaborating across timezones with async-first communication norms
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches.
