Jobs at OpenGov

Design, build, and lead delivery of scalable cloud-native SaaS features across frontend and backend. Mentor engineers, troubleshoot complex issues, collaborate cross-functionally, adopt AI-driven tools, ensure observability and operational excellence, and drive continuous improvement.

The Business Systems Analyst (Salesforce) will configure and support Salesforce platforms, manage GTM tools, ensure data integrity, and participate in project management within a collaborative setting.

As a Senior Data Platform Engineer, you'll build and scale OpenGov's data infrastructure, lead ELT/ETL implementation, and ensure data governance, security, and observability while collaborating across teams.

Lead Pune-based service desk operations, enforce ITSM processes, meet SLA and backlog targets, drive KB/SOP adoption and automation, coach and expand Tier 1/2 capabilities, coordinate escalations with US leadership, and report on support health to improve service.

Provide advanced in-person and remote IT support as the primary escalation point, maintain office systems and AV/networking, manage assets, lead end-user training, document processes, mentor IT staff, support executives, and travel to sites for technical support and implementations.