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Ingram Micro

Solutions Architect - Presales

Reposted 27 Days Ago
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In-Office
Mumbai, Maharashtra, IND
Senior level
In-Office
Mumbai, Maharashtra, IND
Senior level
Provide pre-sales technical support by analyzing customers' business and system needs, designing and presenting complex solutions, and championing projects. Work independently, influence policies and procedures, coach junior staff, and drive customer relationships.
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Job Description: 

Position Summary:
We are seeking a skilled and customer-focused Cisco Presales Engineer to support our partners and sales teams in designing, positioning, and delivering Cisco-based solutions. The role involves deep technical expertise, solution architecture, and close collaboration with sales, partners, and Cisco teams to drive business growth. 

Key Responsibilities 

  • Work closely with sales teams to understand customer requirements and propose appropriate Cisco solutions  

  • Provide presales technical support including solution design, BoM creation, and proposal documentation  

  • Deliver technical presentations, demos, and Proof of Concepts (PoCs) to partners and customers  

  • Support partner enablement through training sessions and workshops on Cisco technologies  

  • Engage with Cisco account teams for deal registrations, pricing, and solution validation  

  • Assist in RFP/RFI responses and ensure timely submission with accurate technical details  

  • Stay updated on Cisco product portfolio, including networking, security, collaboration, and data center solutions  

  • Work with internal teams for order configuration, licensing, and solution compliance  

  • Identify upsell and cross-sell opportunities within existing accounts  

 

Key Skills & Competencies 

  • Strong knowledge of Cisco technologies (Routing & Switching, Security, Wireless, Collaboration, Data Center)  

  • Understanding of enterprise IT infrastructure and networking concepts  

  • Excellent communication, presentation, and customer-facing skills  

  • Ability to design scalable and cost-effective solutions  

  • Strong analytical and problem-solving abilities  

  • Team player with the ability to work in a fast-paced environment  

 

Preferred Certifications 

  • Cisco Certified Network Associate (CCNA)  

  • Cisco Certified Network Professional (CCNP)  

  • Cisco Specialist certifications (Security / Collaboration / Data Center – added advantage)  

Experience 

  • 3–8 years of experience in presales / network engineering / solution architecture  

  • Experience working with system integrators, distributors, or OEMs preferred  

  • Prior experience with Cisco product portfolio is mandatory  

 

Education 

  • Bachelor’s degree in Engineering (Electronics / Telecommunications / IT / Computer Science) or equivalent  

 

Key Stakeholders 

  • Internal Sales & Product Teams  

  • Cisco Account Managers & Technical Teams  

  • Channel Partners / System Integrators  

  • End Customers  

Ingram Micro Mumbai, Maharashtra, IND Office

Empire Plaza, Building A, 5th Floor, , , Mumbai, Maharashtra , India

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