Test AI-based conversational products through manual and automated testing. Develop and execute test plans, monitor quality assurance standards, assess data quality, identify model accuracy improvements, and provide detailed feedback to improve AI models. The role requires programming, API testing, SQL, CI/CD tools, functional and non-functional testing, and independent problem-solving.
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
Job Description:
We are looking for a seasoned SDET to help us keep a check on the quality of products. If you are passionate about quality and want to help make an impact in our organisation then we have a perfect role for you!
Job Responsibilities
- Testing of AI based conversational products
- Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed
- Providing a high level of data quality awareness across multiple teams
- Evaluating and identifying where enhancements in accuracy of models are required
- Detailed testing feedback preparation to help the team to improve AI models
Requirements
- 2+ years of QA experience with a Bachelor’s in Computer Science or related field.
- Expertise in manual and automation testing, including test planning and execution.
- Hands-on experience with tools like Selenium, TestNG/JUnit, Rest Assured.
- Strong programming/scripting in Java or Python,
- Good knowledge of SQL.
- Familiarity with CI/CD tools such as Jenkins, Git, and Maven.
- Understanding of Functional and Non-Functional testing methodologies.
- Excellent problem-solving, self-motivation, and communication skills.
- Ability to work independently in a fast-paced environment.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
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