Lead ServiceNow AI/ML development, mentor engineers, and architect Agentic AI solutions. Build, train, and deploy machine learning models, NLP and LLM applications, chatbots, autonomous agents, ETL pipelines, and large-scale analytics across AWS, Azure, and Google Cloud. Work with Spark, Snowflake, databases, visualization platforms, and ServiceNow to deliver intelligent workflow automation for global enterprises.
ServiceNow Lead Engineer – AI (India)
Join the Crew That’s #GoingBeyond
At NewRocket, a global Elite ServiceNow Partner, we don’t just implement technology—we help the world’s top enterprises navigate change with confidence. Now we’re building the next frontier: Agentic AI in ServiceNow.
We’re looking for a ServiceNow Lead Engineer (India) to spearhead our AI/ML development efforts. This is your chance to lead a high-impact team and design AI solutions that transform workflows, boost intelligence, and set new industry standards.
What You’ll Do
As the Principal Architect, you’ll take charge of design, development, and leadership across our AI/ML practice:
- Lead & Inspire – Mentor a team of AI/ML developers while shaping next-gen Agentic AI solutions in ServiceNow.
- Build AI at Scale – Develop, train, and deploy ML models for predictive analytics, classification, and clustering.
- Cloud Power – Work across AWS (SageMaker, Lambda, S3), Azure, and Google Cloud (Vertex AI) to deliver scalable solutions.
- NLP Innovation – Fine-tune Hugging Face transformer models (BERT, GPT) for classification, summarization, and sentiment analysis.
- Smart Automation – Build chatbots and AI automations with Microsoft Teams, Azure AI, and ServiceNow.
- Big Data Mastery – Harness Apache Spark and Snowflake for large-scale analytics and data processing.
- Data Engineering – Design ETL pipelines ensuring quality, transformation, and validation.
- Database Excellence – Optimize SQL, MySQL, PostgreSQL, and MongoDB for performance.
- Visual Storytelling – Turn insights into impact using Tableau and Power BI.
- LLM Leadership – Train and deploy Large Language Models for conversational AI, generation, and summarization.
- Agentic AI – Engineer autonomous, adaptive AI agents capable of real-time learning and decision-making.
What You Bring
- 5+ years applying AI & automation within ServiceNow ecosystems.
- Proven track record in a senior/lead role, mentoring developers and guiding complex projects.
- Strong coding expertise in Python & SQL, with ML frameworks (TensorFlow, PyTorch, Scikit-learn).
- Deep knowledge of algorithms, OOP, and functional design principles.
- Proficiency with Pandas, NumPy, Matplotlib, Seaborn for analytics.
- Cloud fluency: AWS, Azure, Google Cloud.
- Experience in big data processing (Spark, Snowflake).
- NLP expertise with Hugging Face and cloud AI services.
- Strong grasp of databases, data warehousing, and optimization.
- Skilled with data visualization tools (Tableau, Power BI).
- A collaborative spirit, eager to adapt, learn, and lead in an evolving AI landscape.
- Exceptional problem-solving and analytical skills.
Education:
- Bachelor’s degree in Computer Science, Data Science, AI/ML, or related field.
Why Join Us?
- Work on cutting-edge AI/ML projects with global enterprises.
- Be at the forefront of Agentic AI in ServiceNow.
- Join a culture where your voice matters, your growth matters, and YOU matter.
We’re not just building AI—we’re building the future of intelligent enterprises.
Come join our crew. Go Beyond with NewRocket.
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Directs product design for enterprise software, managing 8–10 designers or managers and overseeing product experience across mobile and desktop platforms. Partners with Product and Engineering on strategy, roadmaps, research, design systems, prototyping, usability, and execution. Mentors design teams, drives cohesive ecosystem experiences, and integrates AI, machine learning, and mobile technologies into workplace productivity solutions.
Top Skills:
AIAxureDesign SystemsFramerKeynoteMachine LearningMobilePhotoshopPrincipleSketchWcag 2.0/2.1 Aa
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build and maintain scalable, high-performing frontend applications and systems. Collaborate with engineers, designers, and managers to solve user problems, contribute to code reviews and documentation, resolve complex bugs, and lead projects through design, implementation, launch, and operation. Mentor junior engineers and help develop reliable software for Atlassian’s cloud and core product suite.
Top Skills:
AngularjsChaiCSSCypressHTML5Javascript (Es6)JestMochaReactVue
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Own enterprise AI customer deployments from discovery and product scoping through delivery, adoption, and value realization. Translate customer workflows into product requirements, technical solutions, deployment roadmaps, and measurable outcomes. Partner with engineering, sales, customer success, finance, legal, security, and operations while evaluating AI trade-offs, business value, and production readiness. Identify reusable customer needs and help establish scalable product, operating, and deployment playbooks.
Top Skills:
AIAPIsClaudeCloud EnvironmentsCursorIdentity And Access ManagementInfrastructureLlmsLovableRagRetool
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
