Role : Inside Sales Representative/Officer
Experience : 3+ Years
Location : Mumbai
About the Company:
Sequretek is a global cybersecurity company, which offers end-to-end security in the areas of enterprise threat monitoring, incident response (Percept XDR), device security (Percept EDR), identity & access governance (Percept IGA) through their own AI driven Percept Cloud Security Platform (PCSP).
Vision: To simplify security by consolidating the technology landscape
Mission: We empower your growth (customer’s growth) without fear as your (customer’s) trusted partner by simplifying security
Sequretek, started in 2013, has its offices across US and India with over 400 cybersecurity professionals. More than 25% of our employees are in R&D. We do business across the world with our partners. We have been growing with a CAGR of over 50% Y-O-Y and have close to 120 customers worldwide. Our products are covered by technology influencers like Gartner, ICSA Labs, NASSCOM, and have strategic partnerships with Intel, Ingram Micro and FIS. They give us market access in India and US. The company has received recognitions from several government bodies, startup entities as well as media houses over these past several years.
Reporting to: Chief of Marketing and Head of Global Channels
Inside Sales Representative roles and responsibilities
- Communicating with prospective buyers in enterprises (B2B), through emails, LinkedIn and Twitter
- Making outbound calls to prospective buyers in enterprises (B2B) – CISO/CIO/CTO/IT Heads/Security Heads
- Fixing physical (1-on-1) or virtual meetings for Sales team members with targeted customers. Calendaring the appointment through email/whatsapp and uploading the details on CRM on a daily basis
- Ensuring that the meetings take place by reminding the customer / RSVP
- Post the meeting, update the CRM (lead/no lead) after speaking with the salesperson. Send a Thank You email to the customer with the sales collateral and details of the salesperson
- Attend daily cadence, and weekly reviews with Sales and Marketing leaders
- Creating and maintaining customer database in the CRM with activity sheet for each account updated on a daily basis
- RSVP Management for webinars and events run by Marketing team
- Ensuring that the targets set for number of calls, meetings fixed, leads generated are met / exceeded.
Inside Sales Representative/Officer requirements and qualifications
- Minimum of a Degree
- Minimum of 3+ years of experience in a similar role in B2B enterprises (preferably in IT/cybersecurity) for Indian markets
- Proficiency in Email, MS Office and CRM software
- Excellent verbal and written communication skills in English is Mandatory. Candidates with Hindi and other regional languages (Marathi, and South Indian) are preferable
- Strong listening skills
- Strong organizational and presentation skills
- Strong tele-sales and cold calling skills
- Ability to work well in a fast-paced environment
- Excellent customer relationship skills
- For US Operations Role: Excellent verbal and written communication skills (should mandatorily have a U.S. English accent) Should be accent trained/certified.
