Senior SBA Closing Specialist

Leader Bank is looking for exceptionally dedicated team members to join one of the region's fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with more than $5 billion in assets, 450+ team members, 6 branch offices, and annual mortgage originations of over $2 billion.
Exemplary products and an innovative spirit have driven Leader Bank's rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.
Summary
The Senior SBA Closing Specialist is responsible for managing the SBA loan closing process from approval through funding, booking, and post-closing resolution. This role ensures all SBA, bank, legal, and regulatory requirements are met while coordinating across internal teams, third parties, and borrowers to achieve timely and compliant loan closings.
Responsibilities
Loan File Review & SBA Compliance

• Conducts a full end-to-end review of the loan file, including the Credit Memo and Commitment Letter, and proactively raises clarification questions to ensure accuracy and alignment with approval terms.
• Updates and manages all required SBA forms, maintaining a complete and accurate closing checklist.
• Completes the Master Checklist and rename documents to ensure readiness for closing and compliance audits.
• Reviews and obtains due diligence reports (SAM, OFAC, CAIVRS, Flood, etc.), including pulling updated reports for new entities, guarantors, or address changes.
• Processes SBA approval through ETRAN and ensures all SBA data is accurately reflected.
• Processes and pays SBA guaranty fees as required.

System Updates & Data Accuracy

• Updates nCino with accurate dates, borrower information, and loan details throughout the closing process.
• Follows up with the BDO and Underwriter to obtain change memos and ensure consistency and accuracy across systems.
• Updates Chatter with condition status, loan term changes, pre and post booking, and post-closing tracking notes.

Coordination with Legal, Third Parties & Internal Teams

• Engages attorneys once entity documents and commitment letter are available.
• Creating, following up, collect, and update the closing checklist to the borrower.
• Assists in clearing pre-closing conditions and ensures all third-party reports are ordered, completed, and paid.
• Verifies equity injection with supporting documents
• Finalizes Sources and Uses, including construction, leasehold improvements, FF&E, franchisor costs, and related invoices.
• Engages construction oversight companies for initial project reviews when applicable.
• Coordinates DDA setup by following up with the BDO and Savvy team for LBNA account establishment.
• Communicate to all internal and external parties about the closing status and any missing documents.

Closing Preparation & Funding

• Coordinates closing dates and reviews draft closing documents for completeness and accuracy on closings with attorneys.
• Prepares bank internal closing documents and assembles the full closing package for in-house closings.
• Creates and circulates the funding sheet for internal approval.
• Reviews fully executed closing documents, processes funding, and ensures proper disbursement.

Post-Closing, Booking & Quality Control

• Books SBA loans and clears any booking exceptions with Loan Servicing.
• Resolves QC audit exceptions with the QC teams.
• Tracks original executed closing documents and confirms receipt by the bank.
• Coordinate and assist in managing document tracking and clears post-closing exceptions with Loan Servicing.
• Facilitates borrower introductions to internal relationship partners post-closing.

Requirements

• Ability to interpret and apply SBA SOPs, bank policies, and internal procedures.
• Strong organizational and time-management skills with the ability to manage multiple loans and deadlines simultaneously.
• Excellent written and verbal communication skills, with the ability to effectively coordinate with internal teams, legal counsel, third parties, and borrowers.
• Proven ability to identify discrepancies, raise clarification questions, and resolve issues proactively.
• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field required.
• Equivalent combination of education and relevant banking or lending experience may be considered in lieu of a degree.
• Minimum of 3-5 years of experience in commercial loan closing, SBA loan processing, loan operations, or a related banking function.
• Demonstrated experience with SBA 7(a) and/or SBA 504 loan programs, including SBA forms, ETRAN processing, guaranty fees, and compliance requirements.
• Strong working knowledge of loan documentation, credit approvals, commitment letters, and closing conditions.
• Experience reviewing loan files for accuracy, completeness, and regulatory compliance, including pre- and post-closing requirements.
• Proficiency in loan origination and servicing systems (e.g., nCino or similar platforms) with a high level of data accuracy and attention to detail.
• Working knowledge of due diligence requirements, including OFAC, SAM, CAIVRS, Flood, and other third-party reports.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.
All team members will communicate professionally, work collaboratively, demonstrate accountability, and adhere to Leader Bank's Brand Pillars and Values that include teamwork, dedication, integrity, celebrate, community, humility and continuous improvement.
The base salary range below represents the low and high end of the Leader Bank salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
Salary Minimum: 107,084.70 - Salary Max: 133,844.91
The range listed is just one component of Leader Bank's total compensation package for team members. Other rewards may include annual bonuses, commissions, short- and long-term incentives, and program-specific awards. In addition, Leader Bank provides a variety of benefits to eligible team members, including health insurance coverage, a team member wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off and vacation.
Leader Bank offers an excellent compensation and benefits package including: 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.
Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected class.
Leader Bank is an E-Verify® participant.* For more information, click on the links below:
https://www.e-verify.gov/sites/default/files/everify/images/manuals/EVParticipationPoster.JPG
https://www.e-verify.gov/sites/default/files/everify/images/manuals/IERPoster.jpg
* E-Verify® is a registered trademark of U.S. Department of Homeland Security