About Zscaler
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
The Senior Sales Operations Analyst role is part of our corporate Business Development (BD) team that is responsible for the strategic direction and execution of global BD initiatives, including strategic technology alliances and partner ecosystem. You will be responsible for for Business Insights & Reporting by creating and analysing with Tableau dashboards and help support technology partner GTM operations. In addition to these tools, you will use Excel and PowerPoint to present insights and outcomes of Technology Partner activity to review GTM programs with Technology Alliances and strategize better leverage of Technology Partner Ecosystem for fuelling sales growth. You'll:
- Support the BD team with creating and enhancing Tableau dashboards, including ongoing QA with Salesforce reports.
- Own ad-hoc analytics and account mapping requests from BD team.
- BD weekly, monthly, and quarterly analytics.
- Support operational programs and initiatives to improve engagement and impact with Technology Partners
- Support US based BD team, while collaborating with India based Business Intelligence, Sales Operations and Marketing Operations teams
What We’re Looking for (Minimum Qualifications)
- Engineering or MBA degree, with 6-8 years of sales operations experience in the software industry required. Prior experience working with US based teams.
- Must be highly technical and uses the data management and reporting tools on a daily basis and with expert-level proficiency in Tableau, Microsoft Excel and Google Sheet.
- Moderate proficiency in Salesforce (SFDC) reporting and understanding of Snowflake usage with Tableau.
What Will Make You Stand Out (Preferred Qualifications)
- Organize data and obtain insights. Interpret and translate our requirements and goals into a structured analytical approach with appropriate tools and methodologies to deliver expected outputs.
- High accuracy in work, and strong timeline adherence. Manage multiple, concurrent projects and work independently.
- Collaboration skill and ability to work with all levels of the organization including senior executives and external partners.
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At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
