The Senior Process Manager will configure SCORM compliant packages, validate SCORM API communication, test and upload courses to LMS, troubleshoot compatibility issues, and provide technical support during deployment.
- 6 to 8 years of experience in technical eLearning development or LMS integration
- Experience working with SCORM-based courses and LMS platforms
- Experience supporting enterprise learning deployments preferred
- Configure and export SCORM 1.2 or SCORM 2004 compliant course packages
- Validate SCORM API communication including completion status, success status, bookmarking, and score reporting
- Test SCORM packages in SCORM Cloud prior to LMS deployment
- Upload courses to LMS test environments and validate tracking, reporting, and learner attempts
- Troubleshoot LMS compatibility issues and tracking inconsistencies
- Optimize publish settings for browser compatibility and performance
- Provide technical support during deployment and post go-live validation
eClerx LLC Mumbai, Maharashtra, IND Office
Express Towers, 4th Floor, Ramnath Goenka Marg, Nariman Point, Mumbai, Maharashtra, India, 400021
eClerx LLC Navi Mumbai, Maharashtra, IND Office
Building # 11, 2nd, 3rd, 4th, 5th & 6th Floor, K Raheja Mindspace, Plot #3 TTC Industrial Area, Thane Belapur Road, Airoli, Navi Mumbai, India, 400708
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