Senior Incident Response Analyst

Role Summary

Sophos is seeking an experienced and motivated Senior Incident Response Analyst to support Managed Detection and Response (MDR) customers and managed service providers (MSPs) within the Critical Incident Response Team (CIRT).  

As a Senior Incident Response Analyst, you will lead the investigative execution of active cyber incidents, working directly with customers and MSPs to investigate, contain, and support remediation efforts. Utilizing Sophos technologies, you will work with both large and small organizations across multiple countries and levels of technical maturity. This is a fast-paced role that requires the ability to make quick context-based decisions to disrupt adversary activity.

What You Will Do

Utilize Sophos technologies to investigate, contain, and respond to cyber incidents
Mentor incident response analysts and MDR operations analysts by providing technical guidance, review, and escalation support
Perform advanced incident response analysis to identify initial access, persistence, and lateral movement to contain and remediate threats
Support MDR customers and MSPs by conducting phone calls and joining meetings to discuss cyber incidents, while often providing priority recommendations to contain, neutralize, and remediate
Conduct analysis of cyber incidents for malware, ransomware, and other common attack types
Maintain accurate and detailed documentation for analysis performed during cyber incidents
Work closely with internal SophosLabs, Detection Engineering, and Threat Hunting teams to continuously expand and improve detection logic
Work closely with Sophos MDR Operations teams in providing response, remediation guidance, and excellent customer service
Where appropriate, contribute to Sophos blogs, social media, and other sources on adversary tactics, techniques, and procedures (TTPs), indicators of compromise (IOCs), and other investigative findings
Evaluate new technologies and processes to improve the overall incident response capability
Assist in creating accurate and detailed technical incident reports as a post-incident deliverable for MDR customers and MSPs

What You Will Bring

Essential: 

4+years experience conducting cyber security investigations in a methodical manner and investigating threats or 2+years experience performing incident response engagements

Understanding of network architecture and IT infrastructure

Experience creating technical documentation and technical reports for customers

Ability to work under high-pressure situations, when response time matters, to disrupt adversary activity

Network and endpoint (macOS, Linux, Windows) investigation experience; IDS, IPS, EDR, and basic malware analysis

Understanding of at least one of the following: OSQuery, SQL, and KQL

Experience applying frameworks such as MITRE Attack and Cyber Kill Chain

Ability to work some weekends and holidays

Knowledge of Windows and Linux command and script interpreters

Desired: 

Advanced cyber security certifications (GCFE/GCFA, CompTIA CySA+, OSCP, etc.) 

Experience calling customers and providing excellent customer service

Publications, either written or acknowledged, within the cyber security field