Supports and administers business-critical applications hosted on Microsoft Azure, including Windows Server VMs and Azure SQL Managed Instance. Responsibilities include deployments, patching, GitHub Actions CI/CD, Terraform provisioning, PowerShell automation, troubleshooting, performance tuning, monitoring, disaster recovery testing, root cause analysis, and reliability improvements. The role collaborates with development, database, security, vendors, and business teams while maintaining operational documentation and support runbooks.
HIRING | SENIOR AZURE PLATFORM SUPPORT ENGINEER
Position: Senior Azure Platform Support Engineer – Commercial, ETRM, Market Data & Business Applications
Location: Mumbai / Bengaluru
Work Mode: Hybrid
Experience: 9+ Years
CTC: ₹18–20 LPA
Role Overview
We are looking for a Senior Azure Platform Support Engineer with strong hands-on experience in supporting, deploying, administering, automating, and optimizing business-critical applications hosted on Microsoft Azure.
The role will focus on Azure Windows Server VMs, Azure SQL Managed Instance, vendor/enterprise applications, CI/CD, automation, troubleshooting, performance tuning, and application platform operations.
- Deploy, configure, upgrade, patch, administer, and support Commercial, ETRM/CTRM, Market Data, and vendor applications.
- Administer applications hosted on Azure Windows Server VMs and Azure SQL Managed Instance.
- Manage Windows Services, IIS, scheduled tasks, certificates, service accounts, middleware, and application configurations.
- Build and maintain GitHub Actions workflows for deployments, releases, database deployment, validation, approvals, and rollback.
- Use Terraform for application environment provisioning within enterprise-approved standards.
- Develop PowerShell/scripts for automation, patching, health checks, configuration validation, and log collection.
- Troubleshoot application, Windows, SQL MI, connectivity, integration, certificate, storage, and configuration issues.
- Perform performance tuning, capacity planning, monitoring, RCA, and reliability improvements.
- Support application upgrades, environment refreshes, DR/resilience testing, and lifecycle activities.
- Collaborate with Development, Business SMEs, Vendors, Cloud, Database, Security, and Service Management teams.
- Maintain technical documentation, deployment procedures, support runbooks, and operational standards.
Azure Windows Server VMs
Azure SQL Managed Instance
Application Administration & Production Support
GitHub Actions
Terraform
PowerShell
Git & CI/CD
Release Management & Environment Provisioning
Windows Services & IIS
Scheduled Tasks, Certificates & Service Accounts
SQL Diagnostics, Backup & Restore
Application Connectivity & Troubleshooting
Monitoring, Performance Tuning & Capacity Planning
Root Cause Analysis & Reliability Engineering
Preferred Skills- Experience with ETRM/CTRM, Energy Trading, Market Data, Risk, Scheduling, Logistics, Settlement, or Pricing platforms.
- Exposure to RightAngle, TriplePoint, PlanLogic, Endur, ZEMA, or similar vendor applications.
- Azure Monitor, Log Analytics, Application Insights, Splunk, REST APIs, middleware, messaging, .NET, Python, Bash, or enterprise schedulers.
- Knowledge of ITIL, change management, SOX controls, audit readiness, and disaster recovery.
- Relevant Azure, GitHub, Terraform, or SQL certifications are an advantage.
- Bachelor’s degree in Computer Science, IT, Engineering, MIS, or related field; equivalent experience considered.
- 9+ years overall experience in application platform engineering, DevOps, application operations, SRE, or related roles.
- 3+ years hands-on experience supporting Azure-hosted Windows and SQL-based business applications.
- Proven experience in application deployments, vendor upgrades, automation, production support, and platform improvements.
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