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National Payments Corporation Of India (NPCI)

Senior Associate NACH Product

Posted 8 Hours Ago
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In-Office
Mumbai, Maharashtra, IND
Senior level
In-Office
Mumbai, Maharashtra, IND
Senior level
Owns end-to-end NACH product management, including requirements gathering, product conceptualization, process re-engineering, automation, development coordination, UAT, go-live, commercialization, governance, and continuous improvement. The role manages roadmaps, policies, KPIs, steering committees, stakeholder communications, and onboarding of banks, corporates, and government departments. It requires payments-domain knowledge, technical understanding of APIs and AI models, and collaboration with relationship managers and technology teams.
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Role: Sr. Associate NACH Product

Experience: 3+  years

Preferred Industry Exp: Banking / Fintech

Educational Qualification-

Essential: UG: - B.Tech/BE

Location: Mumbai


Job Purpose:-

1.       Gathering and prioritizing product requirements, requirement analysis, working with development teams for implementation using agile methodology

2.       Conceptualization and implementation of new products

3.       Collaborate and communicate product road map, project status and issues to relevant stakeholders

4.       Develop clear visualizations of complicated business processes and ambiguous business requirements

5.       Responsible for product management and end-to-end project delivery

6.       Convening and handling steering committee meeting and workgroup meeting with stakeholders.

7.       Define processes, ensure execution and ongoing governance

8.       Write operational policies

9.       Implementation of strategic operational continuous improvement


Accountabilities


Major Activities

Team & Project management

1. Define processes, ensure execution and ongoing governance.

2. Write operational policies

3. KPI management

4. End-to-end product delivery

Products

5. Process re-engineering

6. Automation projects to eliminate manual dependency

7. Collaborate and communicate product road map, project status

8. Conceptualization and implementation of new products

Requirements & Onboarding

1. Review of approach documents and sign off

2. Perform UAT with the agreed TAT

3. Onboarding of banks / corporates / govt. departments to NACH / its related services

4. Managing relationship with top banks, govt. departments & corporates

Functional Skills

Ø  Knowledge on NACH and CTS

Ø  Knowledge on other payments systems like UPI, IMPS, AePS will be added advantage

Ø  MS office

Ø  Communication skills

 

Product responsibility:

Ø  Product Conceptualization: Understand market, customer trends, opportunities, user and bank / ecosystem pain points, how to differentiate regulatory understanding

Ø  Product Design: Design Thinking, agile approach, customer experience

Ø  Product Development: Design & document tech specification and test cases

Ø  Product Go Live: Identifying pilot study and ensuring product success.

Ø  Product Commercialization:

ü  Drive users, value, volume, ecosystem

ü  Collaborate with Relationship Managers to drive the product objective

Ø  Must Have

ü  Exposure to AI for building Products, Data Intelligence etc.

ü  Ability to understand and translate technical concepts such as APIs, integrations, AI models, and data-driven decisioning

 

Why Join NACH?

Ø  Opportunity to shape one of India’s largest payments ecosystem

Ø  High-visibility role with end-to-end product ownership

Ø  Opportunity to work with leading banks, fintechs, technology partners, govt. institutions and regulatory bodies

Ø  Strong platform for career growth in payments and product leadership



HQ

National Payments Corporation Of India (NPCI) Mumbai, Maharashtra, IND Office

The Capital, B Wing, 10th Floor,, Bandra Kurla Comple, Mumbai, Maharashtra , India, 400051

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