National Payments Corporation Of India (NPCI)
Senior Associate Business Operations
Be an Early Applicant
Manage day-to-day UPI and RuPay clearing and settlement operations, including international partner payments. Monitor transaction performance, investigate declines, coordinate with banks, TPAPs, and partners, maintain payment systems, ensure regulatory compliance, develop analytics and reports, and optimize transaction, customer, and merchant acquisition.
Job Description and Duties
Senior Associate – Business Operations , NIPL
Reports to: Incharge, Business Operations, NIPL
Job Responsibilities:
• We are seeking a highly skilled and experienced Senior Associate who will play a critical role in managing and optimizing UPI (Unified Payment Interface) and Rupay operations. The ideal candidate will have a strong understanding of payment systems, transaction processing, and data analytics, with a proven track record of driving business insights and decision-making.
Key Responsibilities:
• UPI and Rupay Operations: Handle day-to-day Clearing and Settlement operations of UPI and Rupay payment systems. Including managing settlement payment to International Partners.
• Transaction Processing: Monitor and analyze transaction data to identify trends, patterns, and areas for improvement. Working with Banks, International Partners and TPAP on Declines and working towards reducing the declines % through close coordination with each stakeholder.
• Payment System Maintenance: Collaborate with internal teams to ensure the smooth maintenance and upgrade of payment systems, including UPI and Rupay.
• Process Compliance: Ensure all processes are followed in compliance with regulatory requirements and all processes are followed in line with the approved and documented process and internal policies.
• Data Analytics and Reporting: Create data analytics tools to provide insights and recommendations on payment system performance, transaction volumes, and customer behavior. Create reports for onwards reporting regulators and senior management.
• Stakeholder Management: Communicate with internal stakeholders, including sales, marketing, and finance, to provide payment system insights and recommendations. Also communicate with external stakeholders including International Partner, TPAP,s Banks at a regular frequency.
• UPI and Rupay Specific: Develop and implement strategies to optimize UPI and Rupay transaction volumes, customer acquisition, and merchant acquisition.
Skills & Qualifications:
1. Education: Bachelor’s degree in computer science, Engineering, or a related field.
2. Experience: Minimum 5 years of experience in payment systems, banking, or a related field.
3. Skills:
• Proficiency in payment systems, including UPI and Rupay.
• Strong understanding of transaction processing, payment system maintenance, and data analytics.
• Familiarity with regulatory requirements and industry standards related to payment systems and data security.
• Experience with data analytics tools and reporting.
4. Soft Skills:
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
National Payments Corporation Of India (NPCI) Mumbai, Maharashtra, IND Office
The Capital, B Wing, 10th Floor,, Bandra Kurla Comple, Mumbai, Maharashtra , India, 400051
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