Manage and grow strategic client relationships for a SaaS/PaaS fintech product in the BFSI sector. Drive renewals, upsells, product adoption, and resolve customer issues. Collaborate cross-functionally with Sales, Product, and Customer Success teams and monitor industry trends to identify growth opportunities.
Job Title: Account Manager
Location: Gurugram/Mumabi, India
About the Role:
We are looking for a Account Manager to strengthen our client relationships, drive business growth,
and ensure exceptional customer success. If you have a passion for relationship management,
experience in SaaS/PaaS, and a strong understanding of the BFSI industry, we’d love to hear from
you!
Key Responsibilities:
● Client Relationship Management: Build and nurture long-term strategic relationships with
key clients.
● Revenue Growth & Retention: Drive renewals, upsells, and product adoption to maximize
customer lifetime value.
● Customer Success & Issue Resolution: Address client concerns promptly, ensuring
seamless product usage and satisfaction.
● Cross-functional Collaboration: Work closely with Sales, Product, and Customer Success
teams to deliver tailored solutions.
● Market & Industry Insight: Stay updated on BFSI trends to proactively identify opportunities
for client growth.
What We’re Looking For:
● Experience: 3+ years in account management, customer success, or a similar role within a
SaaS/PaaS company.
● Industry Knowledge: Strong understanding of BFSI (Banking, Financial Services, and
Insurance).
● Skills: Excellent communication, negotiation, and problem-solving abilities.
● Mindset: Customer-first approach with the ability to thrive in a fast-paced startup
environment.
Why Join Us?
● Opportunity to work with cutting-edge fintech solutions.
● Collaborative and growth-focused work culture.
● Competitive compensation and career advancement opportunities.
Ready to grow with us? Apply now! ��
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