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NTT DATA

Security Managed Services Engineer (L3)

Posted Yesterday
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In-Office
Mumbai, Maharashtra, IND
Senior level
In-Office
Mumbai, Maharashtra, IND
Senior level
Lead L3 troubleshooting and SME support for security infrastructure (firewalls, WAF, F5, DAM), perform risk analysis, DR drills, architecture and rule-base reviews, SLA tracking, change control participation, and virtualization/storage administration (VMware).
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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Job Requirement

  • 8+ years of experience security domain, DAM, Virtualization & Storage 
  • Strong knowledge in Firewall, Load Balancer, common security issues including, malware, viruses, ransomware, and host intrusion,
  • Strong knowledge of network R&S, DAM, WAF, F5 LTM & ASM
  • Awareness about anti malware solution Opswat
  • Experience in Cloud Infrastructure and Virtualization (VMware vCloud Suite)

Responsibilities

  • Third Level troubleshooting of security device issues.
  • Risk Analysis and mitigation planning
  • Planning and execution of DR Drills based on availability of DR setup and recovery procedures
  • Must possess multi domain expertise and should be Independently manage and resolve the technical escalated and complex issues within SLA
  • Actively participate in troubleshooting and resolving of complex issues as an SME ensuring adherence to RCA process
  • Maintain and improve mechanisms for proactive performance and risk assessment through the security solution and disseminate feedback to other internal security team
  • Adhere to all policies and procedures
  • Service Improvement Plans & Problem Management Meeting scheduling with OEMs
  • Participate in change control board and/or change control process.
  • Network Security support (Firewall, Load Balancer)
  • Administration, capacity and upgrade of the WAF platform
  • Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable.
  • Keep networking devices firmware / OS up to date as per OEM recommended.
  • Periodic complete architecture review
  • SLA tracking with partners & OEMs
  • Quarterly rule base review to identify unused rules, risky rules and closure of the gaps identified
  • Schedule and implement IPSEC VPN
  • Participate in DR drill and provide necessary support
  • Firewall rule review
  • Track and maintain the policy deviations and exclusions in firewall policies.
  • Virtualization and storage experience and knowledge including, VA assessment, Upgrade, VM provisioning, Storage Allocation/reclaim, upgrade etc.

Certification: CISSP, CISM, or CISA

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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