Jobs at NTT DATA

Provide L2 cross-technology managed services: monitor, investigate, and resolve incidents; manage tickets and SLAs; execute changes and audits; support disaster recovery and automation initiatives; collaborate with teams and vendors to ensure service quality and client satisfaction.

Lead consultative sales for multi-vendor cloud managed services: identify and close managed service and outsourcing deals, collaborate with pre-sales and delivery teams, build executive relationships, drive renewals, upsells and margins, and manage pipeline and sales governance.

Lead L3 networking managed services: resolve complex incidents, root-cause analysis, mentor junior staff, create knowledge articles, liaise with vendors, perform onsite field engineering, drive automation and operational improvements, and support projects and disaster recovery tests.

Provide first-line managed security support for client firewall infrastructure: monitor systems, identify and investigate incidents, perform basic troubleshooting, escalate as needed, schedule maintenance, update knowledge articles, and support process improvements and disaster recovery tasks.

Provide second-line managed security support: monitor queues, investigate and resolve incidents within SLA, perform changes and maintenance, escalate appropriately, update knowledge articles, support automation and projects, and assist disaster recovery and client escalations.

Provide second-line managed security services: monitor and maintain SIEM (Splunk), investigate and remediate incidents, perform forensics and malware analysis, tune detections, manage SOC toolsets, document incidents, and support projects and vendor coordination to meet SLAs and compliance.

Provide first-line monitoring and support for clients' firewall and security infrastructure, investigate and escalate incidents, maintain SLAs, perform maintenance scheduling, update knowledge articles, support automation and disaster recovery, and assist on projects as needed.

Provide L3 security managed services: proactively detect and resolve complex security incidents, manage high-complexity tickets, liaise with vendors, coach L2 staff, implement operational improvements, support projects and disaster recovery, and maintain SLA compliance.

Provide L1 SOC support by monitoring and tuning SIEM, investigating alerts, managing incidents to closure, performing forensic analysis, maintaining SOC toolsets, developing automation, and ensuring compliance readiness.

Provide first-line SOC support for managed firewall and SIEM services: configure and maintain SIEM, monitor and investigate alerts, perform incident response and forensics (PCAP, malware analysis, vulnerability scanning), document tickets and reports, maintain SOC toolsets, automate response workflows, and collaborate with vendors. Ensure SLA adherence and support low-complexity incidents and projects. CEH certification required.

Provide second-line managed security services: monitor, investigate, and resolve incidents to meet SLAs. Integrate and configure UEBA tools and agents, perform threat modeling and risk assessments, use ticketing tools (ServiceNow), follow ITIL processes, and coordinate with vendors. Support projects as needed.

Entry-level information security role performing basic security tasks under guidance. Applies standard procedures to resolve limited-scope problems, learns professional concepts, exchanges routine information with colleagues, and determines actions using established guidelines. On-site position focused on growth within NTT DATA's inclusive environment.

Lead deployment, monitoring, and policy management of microsegmentation in datacenter environments. Troubleshoot network/security issues, enforce least-privilege policies, maintain documentation and reporting, investigate segmentation incidents, support forensics and remediation, follow ITIL processes, and manage ticketing and change requests to ensure compliance and reduce risk.

Provide first-line monitoring and support for clients' firewall infrastructure, investigate and route incidents, maintain SLAs, perform maintenance scheduling and shift handovers, update knowledge articles, identify automation and process improvements, and support disaster recovery and project work as needed.

Operate and maintain bank network security systems (NGFW, IPS, web proxy, sandboxing, Anti-DDoS). Monitor logs, respond to incidents, perform troubleshooting, firmware/patch management, integrate sandbox alerts with IR workflows, validate mitigations, coordinate stakeholders, and produce health reports. Collaborate with L3 for complex issues and participate in P1/P2 incident bridge calls.

Provide remote L1 security technical support: investigate, diagnose and resolve incidents; maintain SLAs and configuration items; use service-assurance and ticketing tools; perform maintenance tasks; update knowledge articles; escalate and coordinate with vendors and stakeholders; generate reports and monitor service performance to prevent recurrence.

Operate and maintain core network security systems (NGFW, IPS, proxy, sandboxing, Anti-DDoS). Monitor logs, analyze malware sandbox reports, respond to incidents, implement patches/firmware upgrades, manage proxy policies, validate DDoS protections, and coordinate incident remediation with stakeholders and L3 teams.

Provide L2 operational support for F5 BIG-IP WAF (ASM) and SSL Orchestrator (SSLO), monitor platform performance, troubleshoot web and SSL/TLS security incidents, deploy and tune WAF policies, perform configuration changes, develop SOPs/runbooks, coordinate incident RCA and remediation, and ensure compliance with bank security policies.

Provide first-line SIEM/SOC support: configure and tune SIEM, monitor and investigate alerts, perform incident response and forensics, manage SOC toolsets, collaborate with vendors, document incidents, and develop automation to maintain firewall and detection capabilities and meet SLAs.

Provide L2 operational support and maintenance for F5 BIG-IP WAF (ASM) and SSL Orchestrator (SSLO), monitor platforms, troubleshoot security incidents, tune WAF policies, perform configuration changes, develop SOPs and runbooks, coordinate incident remediation, and ensure compliance with banking security and regulatory requirements.