Jobs at NTT DATA

As a Senior Cloud Services Sales Specialist, you will guide clients in adopting cloud services, developing managed service deals, and nurturing long-term relationships to drive growth.

As a Technical Specialist in Managed Services, you will resolve complex technical issues, mentor junior staff, manage vendor relations, and ensure service quality while optimizing operations.

Provide second-level support for cross-technology infrastructure: monitor, investigate, and resolve incidents within SLAs; manage tickets and changes; work with vendors and automation teams; support disaster recovery and audits; mentor L1 engineers and handle client escalations while documenting processes and recommending improvements.

The Senior Manager, Financial Reporting oversees the preparation and analysis of financial reports, ensuring compliance and operational excellence while managing a team and liaising with stakeholders and auditors.

Lead pricing analysis and deal structuring for APAC sales pursuits. Optimize costing with vendors, build pricing tools and templates, conduct scenario and sensitivity analyses, support sales and finance approvals, capture pricing knowledge, and ensure commercial and contractual readiness for complex deals.

The Senior MS Engineer - Network will apply professional concepts to solve problems, interact with team members, and work within established guidelines.

Responsible for technical support and integration in networking, client interaction, project management, and mentoring junior team members.

Provide second-line networking support by monitoring, identifying, investigating, and resolving medium-complexity incidents for client infrastructures. Manage tickets, escalate to Centres of Excellence, contribute to change management, automation, monitoring setup, trend analysis, and occasional project or disaster recovery tasks.

Provide first-line support and monitoring for client IT infrastructure across Cloud, Security, Networking, Applications and Collaboration. Troubleshoot and resolve standard/low-complexity incidents via phone, ITSM tickets, or chat; perform maintenance (patching, config changes); update/create knowledge articles; support disaster recovery tests; ensure SLA adherence, handovers, escalations, and a positive client experience.

Provide remote technical support by diagnosing and resolving incidents, maintaining service quality, and coordinating with stakeholders to ensure SLA compliance.

As a Senior Engineer at NTT DATA, you will maintain IT infrastructure, resolve technical incidents, manage SLAs, and contribute to disaster recovery efforts, ensuring client satisfaction and service quality.

The Client Project Manager leads and directs client projects, ensuring effective stakeholder engagement, project delivery, client satisfaction, and managing risks and escalations.

Provide L2 managed services support by monitoring, investigating, and resolving incidents within SLAs. Manage work queues, update tickets, execute approved changes, assist disaster recovery tests, collaborate with teams and vendors, recommend automation opportunities, support L1 engineers, and handle client escalations to maintain service quality and customer satisfaction.

As a Networking Managed Services Engineer (L1), you will provide managed services, resolve incidents, monitor client infrastructure, and support project work for IT systems.

Design and architect enterprise collaboration solutions (SharePoint, Teams, Webex, Google Workspace). Gather stakeholder requirements, produce technical designs and documentation, integrate platforms with enterprise systems, run POCs, ensure security and data privacy compliance, and provide pre-sales and consulting support.

Provide second-line cloud infrastructure support: monitor, investigate, and resolve incidents and service requests; manage changes and maintenance; lead escalations; produce trend analysis and automation opportunities; coach L1 teams and collaborate with automation and client teams to ensure SLA adherence and operational stability.

Manage and administer Oracle WebLogic domains, servers, and clusters; deploy and troubleshoot EAR/WAR/JAR applications; configure JDBC/JMS/data sources; monitor and tune performance with OEM/Dynatrace/AppDynamics and JVM tuning; automate tasks using Shell/Python/WLST and support Jenkins CI/CD; manage Dev/QA/UAT/Prod environments, patching, upgrades, migrations, and WebLogic security.

Lead third-line managed services for client networks: resolve high-complexity incidents, root-cause analysis, create knowledge articles, mentor junior staff, liaise with vendors, implement improvements and automation, perform onsite support and disaster recovery tests to maintain SLA compliance.

The Security Remote Field Service Engineer (L1) provides remote technical support, diagnoses and resolves incidents, and maintains service level agreements, operating in an entry-level capacity.

The Director of Cloud Services manages the sales team, drives sales targets, coordinates strategies, and ensures operational excellence in Managed Services.