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Information Technology • Business Intelligence • Consulting
Support onshore CIB Compliance teams by reviewing KYC onboarding/recertification escalations, verifying documentation, assessing AML/CFT risk, completing Compliance Assessment Forms, proposing CPL opinions, updating KYC systems (Fenergo/GCARS), liaising with onshore teams, and contributing to KYC compliance projects.
Information Technology • Business Intelligence • Consulting
Provide second-level managed services support for cross-technology infrastructure: monitor, investigate, and resolve incidents within SLAs; manage queues and tickets; execute and document changes; audit tickets; recommend automation; collaborate with teams and vendors; support disaster recovery and client escalations; mentor L1 staff and contribute to projects.
Information Technology • Business Intelligence • Consulting
The Technical Services Implementation Engineer (L1) is an entry-level role focused on installations, break/fix events, and client support under guidance.
Information Technology • Business Intelligence • Consulting
The Networking Managed Services Engineer (L2) provides second-line support to ensure client IT infrastructure operates smoothly by monitoring, analyzing, and resolving incidents while collaborating with other teams.
Information Technology • Business Intelligence • Consulting
The Senior Application Architect manages operations across multiple disciplines, driving strategies for large projects and ensuring alignment with organizational objectives. This role involves problem-solving, stakeholder interaction, and impact assessment of decisions on the team's success.
Information Technology • Business Intelligence • Consulting
Monitor and improve security for computer networks, investigate incidents, perform vulnerability assessments, and ensure compliance with security standards.
Information Technology • Business Intelligence • Consulting
Assist in analyzing telecom invoices, validate charges, manage data and reporting, and maintain documentation for finance operations.
Information Technology • Business Intelligence • Consulting
The Networking Managed Services Engineer (L3) ensures infrastructure functionality, provides technical support, resolves complex issues, and optimizes service delivery for clients.
Information Technology • Business Intelligence • Consulting
The Technical Services Implementation Engineer (L2) handles installations, break/fix incidents, troubleshooting, and client support while ensuring adherence to SLAs.
Information Technology • Business Intelligence • Consulting
The Security Managed Services Engineer (L2) ensures the functionality of security infrastructures through proactive monitoring and incident resolution, while also managing service delivery and client communication.
Information Technology • Business Intelligence • Consulting
The Senior Network Engineer will provide second-line support for IT infrastructure, proactively monitoring incidents, resolving technical issues, and supporting automation efforts.
Information Technology • Business Intelligence • Consulting
The Senior Commercial Architect leads client engagements, optimizing commercial solutions while managing deal profitability and risks through financial analysis and communications with legal teams.
Information Technology • Business Intelligence • Consulting
The Senior MS Engineer in SOC monitors networks for security issues, implements security measures, conducts vulnerability assessments, and contributes to compliance with security standards.
Information Technology • Business Intelligence • Consulting
The Architecture Consultant delivers multi-technology consulting services, collaborates on solutions architecture, participates in feasibility studies, and engages with clients on business development.
Information Technology • Business Intelligence • Consulting
Provide L2 cross-technology managed services: monitor, investigate, and resolve incidents; manage tickets and SLAs; execute changes and audits; support disaster recovery and automation initiatives; collaborate with teams and vendors to ensure service quality and client satisfaction.
Information Technology • Business Intelligence • Consulting
Manage and grow assigned client accounts by driving new land, expansion, and renewals. Own client relationships, identify needs, match solutions to outcomes, coordinate resources, maintain pipelines and forecasts, and ensure governance, financial compliance, and client satisfaction.
Information Technology • Business Intelligence • Consulting
Provide first-line monitoring and support for client IT infrastructure (RHEL/Linux, storage, networking, security). Triage, investigate, and resolve low-complexity incidents via phone, chat, or ITSM tickets; perform patching and configuration changes, update knowledge articles, support DR tests, escalate as needed, and ensure SLA adherence and positive client experience.
Information Technology • Business Intelligence • Consulting
Own and grow assigned client accounts by driving land, expansion, and renewals. Build strong client relationships, identify needs, articulate solutions, manage pipelines/forecasts, coordinate internal and external resources, and ensure governance and compliance to manage risk and financial controls.
Information Technology • Business Intelligence • Consulting
As a Networking Managed Services Engineer, you'll monitor and resolve client IT incidents, support infrastructure, optimize processes, and assist with disaster recovery, ensuring high service quality.
Information Technology • Business Intelligence • Consulting
The Client Project Manager leads complex projects, ensuring successful stakeholder engagement and project delivery while managing client satisfaction and expectations.