At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Salesforce Product Owner for Marketing and Sales__
The Salesforce Solution Architect for Marketing & Sales will play a critical role in shaping ABB’s Salesforce platform, ensuring scalable, secure, and high‑quality solutions aligned with enterprise architecture and long‑term platform strategy. This role partners closely with Product Owners, business stakeholders, and delivery teams to translate business needs into sustainable technical solutions while minimizing technical debt and maximizing solution reuse.
This is a global role and the working model is: Hybrid / Remote.
You will be mainly accountable for:
- End‑to‑end ownership of Salesforce solution architecture across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, ensuring alignment with enterprise standards
- Define and govern scalable, secure, and maintainable architectures, guiding design decisions, technical breakdowns, and implementation of solutions.
- Collaborate with Product Owners, business stakeholders, and delivery teams to translate requirements into future‑ready technical solutions and architectural roadmaps
- Design and oversee Salesforce integrations (APIs, events, middleware) in collaboration with integration architects to ensure consistency and performance
- Ensure compliance with enterprise architecture, security, and governance principles while proactively identifying risks and preventing technical debt
- Lead architectural governance, design reviews, and technical decision forums while promoting Salesforce best practices and standardization
- Mentor developers and technical teams, supporting DevOps practices (CI/CD, release management) and driving continuous improvement across the platform
- Support demand prioritization and solution feasibility discussions, advising stakeholders on architectural trade‑offs and long‑term impacts
Qualifications for the role
- Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related discipline and 12+ years of IT experience, including 8+ years in Salesforce architecture, technical leadership, or senior development roles
- Relevant Salesforce certification is highly desirable (Salesforce Certified Administrator / Advanced Administrator / Salesforce Application Architect and/or System Architect / Salesforce Data Architect, Integration Architect, and Identity & Access Management Architect / Salesforce Platform Developer I & II / Salesforce Sales Cloud and Service Cloud Consultant / Salesforce Experience Cloud Consultant / Salesforce Marketing Cloud Account Engagement Specialist / Salesforce JavaScript Developer Certification
- Proven experience delivering large-scale, enterprise Salesforce implementations within complex, global environments.
- Deep expertise in Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud / Account Engagement
- Strong hands‑on technical experience with Apex, Lightning Web Components, APIs, integrations, and Salesforce security architecture
- Solid understanding of integration patterns (REST, events, middleware such as MuleSoft), DevOps practices, and CI/CD pipelines
- Strong communication, stakeholder management, and leadership skills, with the ability to bridge business and technical perspectives
- Ability to operate effectively in Agile environments and balance short‑term delivery with long‑term platform strategy
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
ABB Mumbai, Maharashtra, IND Office
Shahid Bhagat Singh Rd, Ballard Estate, Fort, Mumbai, Maharashtra, India, 400001
