The Salesforce Agentforce Dev will design innovative workflows, build chatbots, and support AI-driven service agents, collaborating with teams and maintaining code quality.
As a Salesforce Agentforce Dev, you will play a crucial role in our department by leveraging your expertise in Salesforce development. Your primary focus will be on creating innovative workflows, routing rules, and Lightning Web Components (LWC) to support our AI-driven service agents. This role offers an exciting opportunity to work with cutting-edge technologies and contribute to the development of basic chatbots, intent recognition flows, and seamless Service Cloud integrations.
Responsibilities
- Design and develop Agentforce workflows, Omni-Channel routing rules, and LWC to support AI-driven service agents.
- Build basic chatbots and intent recognition flows for case deflection and automated responses.
- Collaborate with senior developers to implement Apex triggers, SOQL queries, and REST API callouts.
- Ensure code coverage by writing unit tests and actively participate in sprint planning sessions.
- Stay updated with the latest Salesforce development practices and trends.
- Provide support and guidance to junior developers on Salesforce-related tasks.
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
- Document and maintain clear and concise development processes and best practices.
- Conduct code reviews and provide constructive feedback to ensure high-quality code.
- 4+ years of hands-on Salesforce development experience.
- Proficiency in Apex and JavaScript programming languages.
- Familiarity with Einstein Bots or Service Cloud Voice is highly preferred.
- Experience with Salesforce Platform Developer I certification (preferred).
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to work independently and manage multiple projects simultaneously.
- A proactive approach to learning and adapting to new technologies.
- Experience with Agile development methodologies is an advantage.
- A passion for innovation and a desire to contribute to cutting-edge AI-driven solutions.
Similar Jobs
Information Technology
As a Salesforce Agentforce Dev, you will design workflows, build chatbots, and support AI-driven service agents using Salesforce technologies and best practices.
Top Skills:
ApexLightning Web ComponentsRest ApiSalesforceSOQL
Information Technology
The Senior Developer will design and develop Agentforce solutions, create AI-powered virtual agents, optimize systems, lead CI/CD processes, mentor junior developers, and collaborate with cross-functional teams to implement technical solutions.
Top Skills:
ApexCopadoEinstein AiGearsetLwcSalesforce
Information Technology
The Salesforce Agentforce Dev will develop workflows, routing rules, and Lightning components to enhance AI service agents, requiring 4+ years of Salesforce development experience.
Top Skills:
ApexEinstein BotsJavaScriptLightning Web ComponentsSalesforceService Cloud
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
