Leads a team of 10–30 sales counselors to achieve enrollment and revenue targets. Oversees lead conversion, sales funnel hygiene, CRM usage, follow-ups, cross-selling, team training, recruitment support, performance reporting, call audits, and quality assurance. Collaborates with marketing and product teams to improve lead quality, sales processes, and team productivity.
Work Timings: 10:00 AM – 7:00 PM
Working Days: Monday to Saturday (excluding public holidays)
Work Mode: Work from Office
Location: IIDE Corporate Office, Lower Parel, Mumbai
About IIDE:IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.
Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.
As the Sales Manager at Lower Parel, Mumbai, you will play a pivotal role in leading and managing a high-performing team of sales counselors to drive enrollment and revenue growth across India. This role involves overseeing day-to-day sales operations, executing sales strategies, monitoring performance metrics, and ensuring strong lead conversion. You will collaborate closely with marketing and cross-functional teams to optimize processes, improve sales outcomes, and maintain high standards across the admissions and sales function.
● Sales Target Achievement & Revenue Delivery:
○ Achieve individual and team sales targets aligned with business plans.
○ Manage lead conversion rates and maintain sales funnel hygiene.
○ Drive new customer acquisition through direct sales and telesales.
○ Monitor lead aging and ensure timely follow-ups by the team.
● Sales Strategy Execution & Process Improvement:○ Execute sales plans and campaigns designed by sales leadership.
○ Drive cross-selling and upselling initiatives within the team.
○ Share market insights and student feedback with product and marketing teams.
○ Ensure effective CRM usage and adherence across the team.
● Team Management & Training:○ Manage and motivate a team of 10–30 sales counselors.
○ Conduct regular training on sales calls, pitches, objection handling, and lead management.
○ Set daily, weekly, and monthly targets and track team performance.
○ Support recruitment and onboarding of new sales team members.
● Reporting & Quality Assurance:○ Track and report team performance metrics including revenue per counselor and conversion rates.
○ Conduct call audits and quality checks to maintain sales standards.
○ Ensure proper lead allocation and CRM hygiene through regular audits.
● Additional Duties:○ Collaborate closely with marketing on lead quality and campaign effectiveness.
○ Drive continuous improvement in sales processes and team productivity.
○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.
○ Perform other duties as assigned by sales leadership.
Who You Are:● Must-Have:
○ 2–3 years of sales experience with a PG degree from a premium B-school (such as IIMs or equivalent) OR Graduate/Postgraduate with 8–10 years of total work experience, preferably in sales or EdTech.
○ Proven experience managing a sales team of 10 or more members.
○ Strong understanding of sales conversion metrics and pipeline management.
○ Excellent communication, leadership, and people management skills.
○ Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).
○ Strong objection handling and negotiation skills.
● Should Have:○ Experience supporting sales strategy execution and incentive planning.
○ Ability to analyze data and create actionable performance reports.
○ Familiarity with CRM processes and sales automation tools.
● Nice to Have:○ Exposure to cross-functional collaboration with marketing and product teams.
○ Experience working with international sales markets or teams.
○ Certifications or training in sales leadership or CRM optimization.
Why Join IIDE?● Work with one of India’s fastest-growing digital education brands.
● Gain exposure to end-to-end sales operations and business growth initiatives.
● Collaborative and high-growth work environment.
● Opportunity to lead and scale high-performing sales teams.
● Career growth and learning opportunities in a dynamic EdTech ecosystem.
Who You’ll Thrive AsYou’re someone who:
● Thrives in a target-driven, fast-paced sales environment.
● Enjoys leading, mentoring, and developing high-performing teams.
● Has a strong analytical mindset with a focus on performance metrics.
● Takes ownership and drives results with accountability.
● Is proactive, adaptable, and passionate about delivering exceptional student experiences.
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