Design, build, and deliver sales learning programs, onboarding, SOPs, playbooks, and enablement content. Train and coach enterprise sellers on product, process, consultative selling, and complex B2B deal execution. Partner with Product, Sales Ops, Marketing, and leaders to measure training impact and continuously improve readiness and adoption.
Job Title:
Sales Learning & Development Manager/Sales Enablement Manager
Experience:
5+ year
Functios
n:Sales Enablement / Learning & Development / Revenue Operations Suppo
rtThis title fits a role that trains sales stakeholders on products and processes while building structured learning systems, documentation, and standardized operating practices.
Job Description – Sales- Learning & Development Manager
We are looking for an experienced Sales Learning & Development Manager to build and drive structured learning programs for our sales organization. This role will be responsible for training sales stakeholders on products, sales processes, systems, and operating workflows, while also creating SOPs, playbooks, and scalable learning frameworks that improve consistency and performance across teams.
The ideal candidate brings 5+ years of relevant experience in sales training, sales enablement, commercial capability building, or sales process excellence. This person should be strong in product training, stakeholder management, instructional design, process documentation, and creating repeatable structures that help sales teams ramp faster and perform more effective
Key Responsibilities:
- Experience in enterprise sales, with the ability to coach, train, and equip teams to understand complex buying cycles, stakeholder management, and solution-led selling.
- BFSI/Fintech/RegTech domain exposure should be strongly preferred. Training a team selling compliance, onboarding, fraud, lending, and banking solutions is very different from training a generic sales team.
- This role covers training the Sales people for Enterprise Account Management enablement as well, including stakeholder management, account expansion, upsell/cross-sell, and executive relationship building.
- Experience enabling sales teams in consultative and solution-selling approaches, including discovery, value selling, business case creation, objection handling, and competitive positioning.
- Exposure to sales enablement for complex B2B deals, including training sellers on enterprise buying cycles, RFP responses, procurement steps, and security/compliance checkpoints.
- The person should have experience working closely with Product, Presales, Delivery, Customer Success, and Sales Operations teams in a technology company.
- Responsibilities should include creating industry use-case playbooks, competitive battle cards, customer stories, and vertical-specific sales messaging.
- Design and deliver training programs for sales teams covering product knowledge, sales processes, tools, workflows, and best practices.
- Partner with Sales, Product, Marketing, Operations, and other internal stakeholders to translate business updates into practical training content.
- Build onboarding and continuous learning programs for new and existing sales team members.
- Create, maintain, and improve SOPs, sales playbooks, process guides, knowledge resources, and training documentation.
- Standardize sales processes and learning structures so teams follow consistent methods across the organization.
- Run product and process training sessions through workshops, role-plays, classroom sessions, virtual learning, and self-paced content.
- Identify capability gaps through stakeholder discussions, performance trends, feedback, and training effectiveness reviews.
- Work with sales leaders to reinforce process adoption, readiness for new launches, and ongoing capability development.
- Track training impact through defined metrics such as onboarding effectiveness, adoption, knowledge retention, and sales readiness.
- Continuously improve learning content, SOP quality, and enablement programs based on business needs and field feedback.
Required Qualifications
- 5+ years of relevant experience in Sales L&D, Sales Enablement, Sales Training, Commercial Excellence, or related functions.
- Strong experience in conducting product training and process training for sales or customer-facing teams.
- Proven experience in creating SOPs, process documents, playbooks, and structured learning content.
- Solid understanding of sales processes, sales methodologies, and team enablement practices.
- Strong facilitation, presentation, communication, and stakeholder management skills.
- Experience working with cross-functional teams such as Product, Sales Operations, Marketing, and business leaders.
- Ability to simplify complex products and process information into easy-to-learn content.
- Comfort with LMS tools, virtual training platforms, CRM systems, and documentation tools is preferred.
Preferred Qualifications
- Experience in SaaS, fintech, BFSI, or other process-driven sales environments.
- Exposure to sales onboarding, certification programs, readiness programs, or launch enablement.
- Familiarity with sales operations and process improvement practices.
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