Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Job Title: RPA Solutions Architect
Location: Hyderabad
The Opportunity
The Solution Architect is responsible for designing, implementing, and governing enterprise-scale RPA solutions using UiPath and complementary technologies. This role combines architectural strategy with hands-on technical leadership, ensuring automation initiatives are scalable, secure, and aligned with business goals.
The Team
Enterprise Automation is revolutionizing MassMutual Business Operations by empowering employees and partners with automation capabilities to drive process efficiency, elevate productivity, deliver exceptional customer experience, and accelerate digital transformation. Enterprise Automation team builds software automation solutions utilizing Robotic Process Automation (RPA) technology, across all Lines of Business at MassMutual. Enterprise Automation team consists of developers, business analysts and testers focused on delivering software automations through waterfall and agile methodologies. To broaden its impact, the team has expanded its focus to deliver business driven AI capabilities, that combine internal/external data, Intelligent Document Processing to produce tangible value for the broader organization. This includes working with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, Agentic AI and algorithmic based actions.
Responsibilities
- Architecture & Strategy
- Define and maintain automation architecture standards, frameworks, and governance models.
- Design end-to-end automation solutions using UiPath and complementary technologies (e.g., IDP, NLP, GenAI).
- Lead architecture reviews and contribute to AI governance and enterprise architecture boards
- Evaluate and select appropriate technologies, platforms, and tools for automation initiatives
- End to end ownership of Technical evaluation, Proof Of Concepts, Proof of Technology, Pilots and other automation technical explorations
- Technical Leadership
- Own full bot development lifecycle across multiple automation PODs
- Guide development teams through solution design, implementation, testing, and deployment
- Oversee integration of automation with SaaS platforms, APIs, and enterprise systems
- Ensure compliance with data privacy, security, and ethical AI standards
- Collaboration & Enablement
- Evaluate business processes for automation potential and conduct feasibility studies
- Work closely with business analysts, developers, and stakeholders to translate requirements into scalable solutions
- Coordinate with UiPath and vendor teams to align on platform capabilities and roadmap
- Provide mentorship and technical guidance to tech leads and developers
- Facilitate knowledge transfer and documentation of solution design and architecture
- Governance & Innovation
- Set governance policies for new UiPath SaaS products (e.g., Process Mining, Document Understanding)
- Drive innovation in automation strategy, including agentic automation and intelligent orchestration
- Monitor and optimize performance of deployed automation solutions
- Basic Qualifications:
- Bachelor’s or master’s degree in computer science, Engineering, or related field
- 8+ years in application development and 5+ years in RPA solution architecture or solution design
- Proven track record in enterprise-scale automation projects and complex integrations.
- Hands-on experience with UiPath, including Reframe work, Orchestrator, AI Center, and Studio Web
- Hands-on experience with IXP, Document Understanding, and AI Center
- Strong understanding of cloud platforms (AWS, Azure), APIs, and service-oriented architecture.
- Working knowledge of APIs, databases, and third-party systems like Salesforce, ServiceNow, SAP, SharePoint
- Proficiency in programming languages such as C#, Python, VB.NET, or Java
- Experience with CI/CD pipelines, DevOps tools (Jenkins, Git), and Atlassian suite (JIRA, Confluence).
- Familiarity with IDP, NLP, and Generative AI technologies
- Exposure to agentic automation, machine learning, and process mining
- Knowledge of cloud platforms (AWS, Azure, GCP) and hybrid RPA deployments
- Understanding of credential management, data privacy, and secure automation practices
- Flexibility to work in U.S. time zones preferred.
- Mandatory Skills
- Expert-level proficiency in UiPath platform (Studio, Orchestrator, REFramework).
- Strong knowledge of RPA solution design, architecture principles, and delivery best practices.
- Proficiency in C#, VB.NET, Python, SQL, and API integration.
- Experience with cloud platforms (Azure/AWS) and hybrid deployments.
- Secondary Skills
- Excellent stakeholder management, communication, and leadership.
- Familiarity with Agile methodologies, CI/CD pipelines, and DevOps tools.
- Exposure to AI/ML, OCR/IDP, and process optimization techniques
- Preferred Certifications
- UiPath Solution Architect or Advanced RPA Developer certification (UiARD).
- Cloud architecture certifications (Azure/AWS) and Agile/Scrum.
- Soft Skills
- Strong problem-solving and strategic thinking abilities
- Excellent communication and stakeholder management skills
- Self-motivated, collaborative, and adaptable in a fast-paced environment
- Proven ability to lead cross-functional teams and influence decision-making
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
