About the Job:
This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires for the individual to work in Shifts.
What will you do?
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Manage the RHEL deployments
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Identification of critical updates, upgrades and validating such in the non-prod setup
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Provide RCA and resolution for priority 1 & other impoetnat tickets
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Health check for critical workload setups on RHEL
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Enable all relevant security controls in RHEL as per info-security policies
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Help in troubleshooting the production critical issues \ Priority 1 tickets
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Creating Standard operating environment (SOE) Installation / configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices
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Day to day operations/maintenance activities related to RHEL deployments
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Creating short script for day to day operations
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Managing Users, quota & access on RHEL platform
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Applying patches through Satellite
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Provide Daily Report, other reports as required
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Create SOP
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Work along with Various Client Stakeholders from Customer location
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Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team
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Work in Shifts in accordance with Shift Roster (working on holidays, Saturdays & Sundays also)
What will you bring?
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5+ years of Linux or UNIX system administration experience
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Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience
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RH certification is preferred.
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Good Troubleshooting skills for RHEL
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L2 Support and Administration Experience for RHEL clusters
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Has experience in working with Large customer setups
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Preferred work experience for Indian customers
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Experience in working at customer locations. This job is in Mumbai
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Has excellent Communication skills to drive technical conversations with the customer.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
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