Resource Manager (contract staffing- India)

Qualifications-

• Bachelor's degree or equivalent experience in business related field or Human Resources discipline.
• More than 5 years of experience in high volume full life cycle recruiting with proven success managing senior executive clients and business leaders, preferably within the staffing or contingent worker space in India.
• Experience with ATS, spreadsheets, databases and Human Resources information systems preferred.
• Consulting experience, leading major change efforts, preferably in the area of staffing initiatives.
• Excellent communication skills (both verbal & written) with exceptional interpersonal skills.
• Ability to work well as a strategic resourcing representative to internal stakeholders, as well as within the strategic resourcing team.
• Thorough planning, time management and organizing abilities.
• Must have ability to exercise good judgment with demonstrated problem solving and negotiation skills.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, PF Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Day of Caring for social responsibility, Bereavement

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

WWT has grown in India over the last few years to 300+ employees, increasing its footprints in major cities including Mumbai, Bengaluru, Hyderabad, Gurgaon & Pune. WWT India is ranked 8th by Great Place to Work®  for 2025 in mid-sized category and in Top 25 by India’s Best Workplaces for Culture of Innovation 2025.

Role Summary-

As a Resource Manager, you are charged with driving business within the India market and working closely with account teams globally to deliver high-volume strategic resourcing initiatives.

This role requires creativity and drive, with an interpersonal savvy that allows the individual to develop lasting relationships. This individual can identify and overcome internal and external hurdles in the business that are hindering the sales process and will develop solutions/creative roadmaps to overcome obstacles. A resource manager will have strong negotiation and communication skills and will act as the SME within the region for strategic resourcing opportunities. 

Responsibilities-

• Act as fulfillment arm and consultant by driving creative solutions relative to each client engagement.
• Must possess an understanding of clients' internal issues/hurdles and be able to develop solutions that encompass strategic resourcing methodologies and best practices.
• Educate internal account teams and clients on best practices methodologies and how to implement these in the business.
• Negotiate with all parties (including account teams, partners and customers) on fulfillment options.
• Ability to qualify business opportunities internally and externally to determine viability.
• Ability to identify and overcome internal and external hurdles in the business that are hindering the sales process and develop creative solutions/roadmaps to overcome obstacles.
• Ability to develop, maintain and grow profitable relationships with our partner community.
• Ability to maintain and work through issues, questions and concerns that arise through the course of business with these partners.
• Communicate regularly with our partner community concerning projects, potential business, new business and status of existing business.
• Promptly communicate candidate status to partners involved in the interview process.
• Source candidates for requisitions across multiple departments, locations and skill levels (ranging from entry level to director level).
• Leverage multiple sourcing channels and be adept at sourcing a high volume of candidates directly and through staffing partners while meeting the SLA's of the business.
• Evaluate skill level, conduct efficient and professional interview process, and drive offer process.
• Maintain candidate pipelines and communicate recruiting status regularly.
• Manage candidate experience including positioning the opportunity & company, administer technical exercises, phone screens, coordinate interview schedules, summarize feedback, make hiring recommendations, and manage the offer process, background checks and pre-employment process.