Jobs at World Wide Technology

Leads IT staffing sales for financial and professional services clients, focusing on contingent labor, strategic resourcing, ramp-up plans, and Statement of Work engagements. Develops account strategies, builds relationships with senior decision-makers, manages pipelines and client backlogs, drives revenue growth, leads proposals and executive discussions, and resolves escalated issues. Collaborates across service and product teams to position workforce solutions and expand business.

Build and nurture enterprise client relationships, lead complex RFPs and competitive bids, develop TCO and ROI models, structure commercial terms, and close large multi-year services agreements. The role partners with architects, consultants, and delivery teams to shape technology services solutions spanning networking, cybersecurity, cloud, and data center infrastructure. It also requires trusted-advisor relationships with CIOs, CISOs, and other senior executives, plus market thought leadership and account growth.

Lead technical pre-sales for modern data center infrastructure: design solutions, size stacks, build BOM/BOQ, run POCs/demos, create proposals and presentations, advise customers and support sales to close enterprise and HPC hybrid-cloud deals.

Lead customer-facing, multisite IT infrastructure projects in a Professional/Managed Services environment. Manage scope, schedule, risks, resources, finances, and stakeholder communications. Ensure quality delivery, profitability, and timely execution while mentoring teams and using project management tools and financial reporting (preferably Clarity).

Own the Qualtrics CX platform supporting a multi-organization Voice of Customer program. Build and manage surveys, digital intercepts, workflows, dashboards, integrations, and custom applications. Administer CX data architecture, ETL operations, relational data governance, consent management, and API-based data flows across Qualtrics, Salesforce, ServiceNow, Microsoft Fabric, and analytics tools. Troubleshoot production issues, lead QA and deployment monitoring, and advise stakeholders as the Qualtrics platform subject matter expert.

Develop and document professional services scopes: perform discovery, create SOWs, estimates, WBS and budgets for IT infrastructure engagements (networking, digital workspace, mobility). Collaborate with sales, engineers, and services stakeholders, present proposals to clients, revise scope/fees, and ensure engagements are delivery- and profit-ready. Remote role requiring set IST/MST working hours and video conferencing.

Designs, implements, optimizes, and troubleshoots enterprise and data center networks for commercial clients. Develops high- and low-level Cisco network designs, leads deployments involving routers, switches, firewalls, load balancers, and related appliances, and performs upgrades and maintenance. Monitors network performance, resolves issues, researches networking technologies, and provides post-sales consulting. The role also requires network automation, configuration management, SD-WAN implementation, and customer collaboration.

Develop, support and maintain Oracle EBS R12 and Oracle Cloud ERP technical solutions for Finance modules. Build PL/SQL packages, reports, data models, and integrations; troubleshoot production issues; participate in testing, documentation, and cloud/patch updates while collaborating with analysts and senior developers.

Lead and develop a global Project Coordinator (PC) team within the PMO. Ensure PMO standards, financial hygiene, and delivery rigor across projects. Coach, mentor, and train PCs, manage staffing and utilization, oversee quality assurance of PC deliverables, track schedule/scope/financial performance, and collaborate with sales, solution leads, and delivery teams to drive continuous improvement and successful project outcomes.