Support the Non-Resident (NR) channel across the Zone: drive NR business growth and NTB acquisition, assist end-to-end client onboarding, train branch staff, support portfolio management and forex cross-sell, maintain client relationships, and monitor portfolio quality metrics.
- This role involves providing support to the Non-Resident (NR) channel across all branches within the Zone.
- The candidate will be responsible for assisting with product training, client onboarding, and offering continuous support to clients, branches, and various channels related to the NR portfolio.
- Achieve NR business objectives across the Zone by collaborating with Cluster/Segment Leaders to drive growth and acquisition.
- Acquire NTB customers through referrals, alliances, networks, and branch partnerships, while guiding branch staff in end-to-end onboarding.
- Support Segment RMs in NR acquisition and ETB portfolio management, generating forex income via FCNR forwards and cross-selling, and sharing insights on rates and products.
- Maintain client relationships through mailers/calls, conduct training for staff and leaders to enhance product knowledge, and monitor key quality parameters like funding and account activation to improve portfolio performance.
Education Qualification: Graduate/ Post Graduate/ MBA
Min Exp: 5 years
Max Exp: 6 years
CSB Bank Mumbai, Maharashtra, IND Office
CSB Bank Limited Mumbai Office, Siroya Center, 1st, 2nd and 3rd Floor, Sahar Airport Road, Andheri East, Mumbai, Maharashtra, India, 400099
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