Leads regional HR partnering for business leaders and field teams. Responsibilities include maintaining employee data, attendance, incentives, leave, policy compliance, audits, grievances, escalations, engagement initiatives, town halls, and HR dashboards. Supports performance management, developmental plans, stakeholder management, strategy implementation, and regional workforce metrics such as attrition and attendance.
About Paytm :
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the role: This role includes leading the HR Function at the regional level to partner with and advises the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy.
Expectations/ Requirements :
Validate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle
Verification and processing of attendance records.
Calculation and validation of incentives.
Accurate tracking and management of employee leave
Ensure strict policy adherence and maintain legal compliance within the region.
Support internal and external audits and investigations by providing required data and documentation.
Handle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined Turnaround Time (TAT).
Act as the primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance.
Support engagement initiatives and organize/facilitate regional Townhalls and other communication forums.
Manage regional HR trackers and dashboards focused on key metrics such as:
Monitoring and controlling attrition rates.
Tracking and analysis of attendance trends.
Logging and managing escalations and resolutions.
Superpowers/ Skills that will help you succeed in this role :
1. 4-7years of experience in a core HRBP role.
2. Must have handled Performance Management.
3. Should be able to Review developmental plans & their execution for all employees.
4. Must be able to execute and implement new strategies. Stakeholder Management.
5. Hands-on with MS Excel, PowerPoint, and presentation skills.7. 8. Hands-on experience in digital tools / HRIS Management.
Why join us? : Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.
Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Paytm Mumbai, Maharashtra, IND Office
4th Floor, Enterprise Centre, Domestic Airport, Vile Parle East, Mumbai, Maharashtra, India, 400057
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