Manage assigned Telco/ICT projects throughout the project lifecycle, including initiation, planning, implementation, monitoring, handover, and closure, in accordance with the Project Management Methodology.
Lead cross-functional project team members and coordinate their activities to ensure successful project delivery.
Manage changes to project scope and schedules while maintaining customer satisfaction.
Identify and document project risks and issues, and escalate them to the relevant stakeholders for timely resolution.
Communicate project updates to stakeholders and prepare regular project status reports for management.
Support team members in resolving conflicts and coordination issues to ensure smooth project execution.
Manage customer relationships through effective project governance and regular communication.
Provide pre-sales support for RFPs by preparing Gantt charts, customized bid responses, and project management presentations for prospective customers.
Provide regular project progress updates to customers and prepare weekly and monthly status reports for management.
Ensure that projects are completed on time, meet quality standards, and satisfy customer requirements.
Prepare project completion and handover documentation for customers and facilitate the transfer of completed projects to the maintenance team
Requirements
Diploma or equivalent qualification in Computing, Technical, or Engineering disciplines is mandatory, while a bachelor's degree in Management or IT is preferred.
Minimum of 5 years of IT experience in a multidisciplinary environment, such as data centre operations, networking, storage, servers, middleware, cloud, or cybersecurity, in a customer-facing role.
At least 2 years of project management experience in an IT infrastructure environment is required.
Professional project management certification such as PMP, PRINCE2 Practitioner, CITPM, or an equivalent certification is mandatory.
Previous project management experience in a telecommunications (Telco) environment is preferred, and ITIL certification is an added advantage.
Candidates must be eligible and willing to obtain the required government security clearance and undergo background checks; existing government security clearance is preferred.
Candidates should be self-motivated, capable of working independently and collaboratively, and able to communicate effectively with senior and executive management.
Strong verbal, written communication, presentation, interpersonal, and negotiation skills are essential.
Candidates must demonstrate problem-solving, decision-making, stakeholder management, and a strong commitment to achieving results and delivering excellent customer service.
Strong project management and people management skills, including the ability to manage large-scale projects under tight deadlines and lead multicultural teams, are preferred.
