Project Manager II

Job Description
This position offers a unique opportunity for a suitably experienced candidate to join a dynamic organization and gain exposure to cutting-edge technologies and methodologies. Build your career in Client Tax Documentation Operations, Tax Transformation & Emerging Technologies while working in one of the world's most innovative banks, which values creativity and excellence. This role provides an opportunity to learn US tax laws, understand changes in tax laws and their implications, and build strong working relationships with cross-functional and geographical teams
Job Summary:
The Client Tax Operations utility in India consists of 150+ staff and is responsible for the accurate and timely processing of withholding, reporting, reclaim filing and relief at source function in over 100 markets globally. As a Client Tax Documentation Project Manager, you will be responsible for responsible for multi-disciplinary engagements focused on transforming and strengthening operational processes and controls across Client Tax Operations. The successful candidate will lead high-impact transformation program with senior leadership visibility as it is a top business priority. The candidate will work directly with senior leads and key stakeholders, to understand complex business problems, designing and implementing solutions against the strategic Client Tax Operations Utility agenda including streamlined documentation, digitization, controls, and product development.
Job Responsibilities:
- Managing Tax Transformation Program lifecycles, governance, communication, delivery and post-delivery study of effectiveness
- Understanding the overall vision of the Tax Transformation program and working with senior leads and key stakeholders to identify transformation opportunities that improve client experience and reduce costs to the firm
- Maintaining cross-work stream program roadmap and identifying what standout features would be delivered during the current, next and future timeframes
- Leading cross-work streams forum to ensure interlocking across teams, prioritization of enhancements and appropriate escalation of issues and risks
- Assisting in developing Target Operating Model (TOM) with KPIs/KRIs to support the transition of projects into operations
- Applying best in class practices for project management, business analysis and requirements capture by effectively identifying, assessing, documenting and communicating business requirements for in-scope deliverable to technology
- Applying a broader mindset to deliver efficiently and consistently across teams and the wider organization
- Acting as the bridge between Tax Operations, Technology and Product Development (amongst others)
- Providing direction across multiple teams and lines of business for resources involved in program delivery
- Developing and maintaining long-lasting collaborative relationships with stakeholders
- Organizing and managing communications with stakeholders and senior managers
Required qualifications, capabilities and skill:
Candidate should have/demonstrate the following qualifications/skills and attributes:

• Minimum of 5 years of related experience in project management and financial services, and experience managing projects following traditional PLC framework in an Agile delivery environment required
• Transformational mindset with ability to work with key stakeholders and senior leaders to drive improvements to the client experience and operational excellence
• Excellent analytical background, problem solving, oral and written communication skills tailored to product and project teams, senior management, and stakeholders with technical backgrounds
• Demonstrated proficiency/advanced skills using Excel, Signavio, PowerPoint, and efficient knowledge of project planning and tracking tools such as JIRA and Confluence
• Exceptional detail-orientation, prioritization, and organizational skills, with logical, structured approach to planning, problem solving and decision-making and ability to think laterally and convey an understanding of the big picture based on conclusions drawn from data analysis
• Maintains a sense of urgency and ability to prioritize/multi-task, with ability to handle multiple deliverables concurrently to deliver high quality results in committed timeframes
• Substantial ability to work across diverse groups, build consensus and execute the agreed plans leveraging project management disciplines

Required qualifications, capabilities and skill:

• Post Graduate and/or MBA (Finance) and related industry benchmark certifications as example - Asset Servicing, KYC, Doc Management
• Knowledge of Investment Bank businesses
• Knowledge of US Tax forms, CRS, and FATCA regimes
• Knowledge of US and non-US Regulations (including Tax)
• Knowledge of Alteryx, Tableau, Python or UI path
• Knowledge of EPIC performance tracking

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.