Leads built projects from design through completion, ensuring quality, timely delivery, profitability, risk mitigation, and design fidelity. Conducts site analysis, manages project documentation and national code reviews, resolves site issues, evaluates post-completion outcomes, and oversees resource planning. Builds strong client relationships, minimizes escalations, supports repeat business, and develops team members through performance assessments, motivation, and advancement planning.
Primary Responsibilities (what are the main objectives of the role):
- To ensure high quality of built projects in a timely & efficient manner.
- To ensure profitability of the projects being handled.
- Ensure professional growth and development of the reporting team.
- Build client relationships, engendering high levels of satisfaction and hence repeat orders.
Role Description -– Roles to be performed to fulfill the above responsibilities include, but are not limited to, the following:
- Take complete responsibility for the entrusted projects end-to-end.
- Identify and mitigate/ escalate risks through project cycle.
- Create the best possible design responses to project demands resulting in award-winning creative designs.
- Conduct a thorough site analysis before the start of design work.
- Take responsibility for collation and analysis all National codes (non-local).
- Create complete and comprehensive design portfolios at every stage of the design process backed up by accurate documentation.
- Ensure design fidelity and quality in execution, review and respond to SIR (Site issue report) raised by site personnel or generate the SIR in the absence of site personnel.
- Analyze successes and failures of projects post completion and 1 year after occupation.
- Ensure efficient project delivery in line with the planned resourcing thereby ensuring profitability and timely delivery.
- Ensure personal professional growth by discussing and agreeing on a growth path as well as personal advancement goals with the VH and ensuring delivery accordingly.
- Ensure professional growth by facilitating achievement of personal advancement goals amongst the team members, ensure timely and fair assessments & high levels of motivation.
- Engage with the client intensively and ensure minimum escalations. Forewarn the Vertical Head/ Management about likely escalations.
- Compile project documentation for publication (internal and external).
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