Program Manager - Technical Release

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

In This Role

Join a high-impact AI product team as a Program Manager, where you'll serve as the central orchestrator for release management across multiple endpoints and audiences. You'll own the end-to-end release lifecycle for AI-powered chat and search experiences, ensuring seamless coordination between feature teams, engineering partners, and leadership stakeholders. This role offers exceptional exposure to cutting-edge AI product development at enterprise scale, with the opportunity to become an AI subject matter expert while driving process excellence and operational discipline across a rapidly growing product portfolio.

Key Responsibilities

• Cross-Functional Project Tracking: Maintain centralized visibility of all ongoing AI feature rollouts and dependencies across teams using Azure DevOps (ADO) Boards and Queries, providing a single source of truth for release readiness across all supported endpoints and audiences
• Release Coordination & Shiproom Management: Serve as the directly responsible individual (DRI) for coordinating weekly shiproom meetings and bi-weekly product reviews, acting as the single point of contact for leadership and partner teams regarding release schedules, deployment timelines, and usage projections
• Living Release Tracker Ownership: Maintain and drive accountability for a comprehensive release tracker that documents feature availability and rollout schedules per audience and endpoint, coordinating closely with release engineers on code branches, feature flags, and deployment schedules
• Status Reporting & Communication: Provide comprehensive reporting on release status to leadership and cross-functional teams, publishing detailed minutes, decisions, and action item owners after each shiproom or key discussion
• Follow-Through & Closure: Own end-to-end follow-through on all release-related action items, acting as the "air traffic controller" for releases by monitoring every moving part until successful deployment
• Risk Management & Readiness: Proactively identify and manage risks to release success including new dependencies, late-breaking bugs, and performance regressions, driving mitigation plans to protect project scope, quality, and timelines
• Process Improvement: Continuously improve release processes and tooling by analyzing pain points, driving efficiency initiatives such as enhanced ADO queries for cross-team visibility, refining meeting formats, and supporting the shift toward DevOps/Continuous Delivery culture

Required Qualifications

• 5-7+ years of experience in project tracking, particularly feature rollout tracking and release management in complex, multi-team environments
• Minimum 4 years of experience in Program/Product Management for AI tools, with demonstrated knowledge of AI product development and feature coordination
• 5-7+ years of experience driving process improvement initiatives, with proven ability to identify inefficiencies and implement scalable solutions
• Strong verbal and written communication skills with exceptional attention to detail and interpersonal capabilities
• Proven ability to work independently, manage time effectively, and maintain accountability across multiple concurrent workstreams
• Knowledge of production processes, quality control, and techniques for maximizing effective delivery and distribution
• Knowledge of business and management principles including strategic planning, resource allocation, and production methods
• Proficiency with project management and collaboration tools including Azure DevOps, MS Word, MS PowerPoint, MS Project, and Visio

Preferred Qualifications

• Bachelor's degree in business administration or related field
• PMI or PMP certification
• Previous experience working on AI products or large-scale enterprise software releases
• Experience with DevOps methodologies and Continuous Delivery practices
• Track record of establishing and maintaining release management frameworks in fast-paced, high-growth product environments

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $38.46 - $48.08 USD/per hour. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] 

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave
• Opportunities for professional growth and development