Kotak Mahindra Bank
Product Manager-SME Platform-WBG HO / IPO / CIP-SME Platform
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Lead product strategy and execution for a new SME digital banking platform. Manage product managers, engineering resources, roadmaps, prioritization, sprints, UAT, launches, and scalability across mobile and web platforms. Partner with business, credit, technology, fintech, and SaaS stakeholders to identify gaps, build solutions, drive adoption, establish OKRs, define customer journeys, and develop an internal and external digital innovation ecosystem.
JD for Chief Manger/AVP Product, SME Digital Platform
Grade – M5/M6
Location – Mumbai/Bangalore
Reporting to – VP
About the Team:
SME Digital Platform, is a new vertical within the Kotak Bank, with the aim to work with Fintech and SaaS players to co-create solutions to solve for SMEs across, Consumer, Commercial and Wholesale verticals within the bank. Platform, aim to launch all digital banking services of the bank, focused towards solving SME pain points, for banking and beyond banking products. This vertical will pre-dominantly work towards providing digital experience and product innovation, for SMEs, and provide one stop shop.
The important skills are as follows:
- Strong product management skills, in the area of platform creation, and enable sandbox for external innovation
- Ability to lead a team of product managers, and engineering resources, to drive and plan prioritization and sprint execution
- Ability to list and develop internal product gaps, and solve for the same with Fintechs/SaaS, internal tech teams
- Ability to work with cross functional teams within the bank, such as Business, Credit, Product and Tech and drive common OKRs across the board
- Strong understanding of platform growth, and means to drive adoption and usage
- Ability to bring design thinking with a product lens, and own the interfaces, App and Web Platform.
- Build, manage and continue to grow a digital-innovation ecosystem, both internal and external
Brief Job Requirements:
- Candidate must have a deep understanding of emerging banking products (such as Open Banking/API banking, Payments, Lending) Products & Services
- Review of Product Documentation to finalize technical documentation for execution, and drive external implementation partner for creation of backend platform
- Drive the UAT, launch and scalability of both Mobile App and Web Platform, specifically designed for the charter
- Define product journeys and CX experience
- Manage both product and tech resources for the charter
- Build a team, and drive accountability of deliverables, set the North Stars and develop roadmap of product delivery
- Liaison with internal products Tech SPOCs for the launch of the platform, specifically in the area of AppSec, InfoSec
- Good to have extensive network across the Fintech and startup community.
- Good Communication and people skills.
Education: Post Graduation or MBA
Experience Range: 4-9 years
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