Kotak Mahindra Bank
Product Manager-ILG (Infrastructure & Logistics Group)-Product Manager
Be an Early Applicant
Manage product design, development, launches, processes, performance, stakeholder training, distribution channels, customer communications, campaigns, and channel contests. Analyze customer needs, business performance, competitive landscapes, and product trends. Coordinate with IT, marketing, legal, compliance, audit, MIS, and external vendors while maintaining dashboards, reports, marketing collateral, and system enhancements.
Product Manager
Job Role
- Building and managing relationships with manufacturers
- Product & Process Design, Development and Launch
- Carry out Process development/enhancement/changes as and when required.
- Responsible for achievement of key parameters of product performance
- Responsible for all processes related to the products, training various stakeholders on existing processes and new processes related to the product
- Work jointly with various distribution channels to increase the usage of the product
- MIS & Channel Contest Management
- Channel query & Customer complaint Management
- Customer segmentation & need gap analysis
- Marketing & Customer Communication for New acquisition, activation and cross-sell
- Assisting in maintenance of the existing system by analyzing and implementing the requirement.
- Channel Education and Communication for business development
- Interdepartmental functioning & Coordination like IT, Marketing, BSG, MIS, Legal, Compliance, Audit and External Vendor.
- Product related marketing collaterals management
- Publication of Progress Dash Board and channel engagement
- Driving end-to-end bank level campaigns, programs & Channel Contest
- Analyzing and preparing business performance/ channel performance/ Key parameter trend/ competitive landscape reports
REQUIREMENTS
- Preferably a MBA with min 5 years of experience
- Analytical skills to evaluate various customer/product innovations and insight to deliver superlative performance.
- Should be result oriented, go getter with a high passion for numbers and ability to work under target focused approach.
- Should be a fast learner, innovative and open for newer concepts/ideas/technologies
- Good communication skills
- Ability to multi-task & manage multiple projects simultaneously
- Drafting skills for writing strategy, business plan documents & proposals
- Understanding of key business drivers & ability to drive business output
- Excellent knowledge of excel for MIS Management to channel
Kotak Mahindra Bank Mumbai, Maharashtra, IND Office
Mumbai, India
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