This role involves leading the development of digital onboarding experiences for banking accounts, ensuring compliance and optimization for customer journeys.
- We are seeking a hands-on and customer-centric Product Manager to lead the development and optimization of our Digital Onboarding and Account Opening experiences.
- You will be responsible for delivering seamless, compliant, and high-conversion onboarding journeys for savings accounts, current accounts, Fixed Deposits and Retail Assets and other customer profiles via mobile and web platforms which will be Assisted, DIY and APIs for partnership integration.
- Define product vision and roadmap for digital onboarding and account journeys (savings, current, NRI, FD, Retail Assets etc.)
- Benchmark with best practices in Indian and global digital banking
- Identify opportunities for automation (e.g., Video KYC, Aadhaar XML, DigiLocker, GSTN, MCA)
- Map end-to-end customer journeys across mobile and web
- Continuously optimize UX for drop-off reduction and faster onboarding
- Conduct user research, feedback analysis, and A/B testing
- Translate business requirements into clear PRDs/user stories
- Collaborate with engineering, design, and QA teams for timely delivery
- Own backlog grooming, sprint planning, and release management
- Work closely with Legal, Risk, and Compliance teams to ensure RBI and UIDAI/KYC norms are followed
- Manage relationships with onboarding tech vendors (e.g., eKYC, PAN validation, NSDL, UIDAI, etc.)
Bachelor’s degree in Engineering
Min Exp: 8 years
Max Exp: 10 years
CSB Bank Mumbai, Maharashtra, IND Office
CSB Bank Limited Mumbai Office, Siroya Center, 1st, 2nd and 3rd Floor, Sahar Airport Road, Andheri East, Mumbai, Maharashtra, India, 400099
Similar Jobs
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Design and prototype intuitive, accessible enterprise web interfaces; create design systems and reusable components; conduct user research and usability testing; collaborate with product, engineering, and QA to ensure high-quality implementation and continuous UX improvements.
Top Skills:
Adobe XdBolt.NewChatgptClaudeFigmaFigma AiGalileo AiJIRALovableSix SigmaSketchUizardV0 By VercelWcag
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Leads complex technology initiatives through planning, execution, monitoring, and closure. Manages integrated schedules, budgets, resources, risks, dependencies, governance, and delivery commitments. Coordinates engineering, product, architecture, infrastructure, security, and operations stakeholders. Oversees Agile and Waterfall practices, release planning, sprint execution, readiness activities, executive reporting, dashboards, and performance metrics. Uses enterprise-authorized AI capabilities to improve planning, forecasting, reporting, and decision support.
Top Skills:
AgileConfluenceJIRASafeSdlcWaterfall
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Provides technical leadership for pre-sales activities, designing integrated solutions and advising enterprise customers on cloud data management, backup, disaster recovery, analytics, distributed architectures, and storage. Leads technical sales calls, presentations, demonstrations, opportunity qualification, and customer consultations while partnering with account teams and clients to support regional revenue goals.
Top Skills:
Backup And Disaster RecoveryCloud Data ManagementData AnalyticsDistributed ArchitecturesFile SystemsSan
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
