Associate Process Manager

Job Summary

We are looking for a highly analytical and detail-oriented Senior Data Analyst with strong expertise in Python, SQL, and Tableau. The ideal candidate will have excellent debugging skills, sharp analytical aptitude, and the ability to deeply investigate data, identify inconsistencies, and generate actionable insights.

This role requires someone who can analyze data at multiple levels, perform deep dives across various dimensions and cuts, and clearly communicate findings to stakeholders. Experience with Adobe Analytics or other marketing platforms is a strong plus.

Key Responsibilities

• Analyze large and complex datasets using Python and SQL to extract meaningful insights.
• Build interactive dashboards and visualizations using Tableau.
• Perform detailed data validation, inline checks, and root cause analysis.
• Debug data issues and ensure data accuracy, consistency, and integrity.
• Conduct multi-dimensional data analysis (by segments, cohorts, channels, time periods, etc.).
• Identify trends, anomalies, and optimization opportunities through deep analytical dives.
• Translate complex data findings into clear, actionable business recommendations.

Required Qualifications

• Minimum of 8+ Years of experience in Data analyst role
• Strong hands-on experience with Python (Pandas, NumPy, etc.) and SQL.
• Proficiency in Tableau (dashboard creation, data blending, calculated fields).
• Strong debugging and problem-solving skills.
• Excellent analytical thinking and aptitude for identifying data discrepancies.
• Ability to analyze data at granular and aggregate levels.

Key Competencies

• Strong attention to detail
• High analytical rigor
• Curiosity and investigative mindset
• Structured thinking
• Ability to work independently and manage multiple priorities

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.