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Kyndryl

PeopleSoft HRMS Functional Consultant

Posted 2 Days Ago
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In-Office
Mumbai, Maharashtra, IND
Senior level
In-Office
Mumbai, Maharashtra, IND
Senior level
Provide functional support for PeopleSoft HRMS HCM modules (Core HR, Payroll, Benefits, Absence), resolve production incidents, perform root cause analysis, support testing (SIT/UAT), assist with upgrades/patches, prepare FDDs/test cases/user guides, maintain support documentation, and collaborate with developers and stakeholders.
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Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.


The Role

The ideal candidate will provide functional support for PeopleSoft HRMS modules including Core HR, Workforce Administration, Payroll, Benefits, and Absence Management, while analyzing and resolving production incidents, service requests, and system defects. You will perform root cause analysis for functional issues across HR processes, support 24x7 operations including on-call rotation if required, and work closely with developers for enhancements, bug fixes, and retrofits. Responsibilities include supporting testing cycles (SIT/UAT) and ensuring the functional accuracy of delivered solutions, as well as assisting in migrations, upgrades, and patch implementation activities. Finally, you will prepare functional design documents (FDD), test cases, and user guides, and maintain a knowledge base, issue logs, and support documentation for this PeopleSoft HRMS Functional Consultant role.

Your Future at Kyndryl
As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.


Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills & Experience

  • 8–10+ years of experience in PeopleSoft HRMS functional support.

  • Strong knowledge of PeopleSoft HCM modules: Core HR / Workforce Administration, Payroll (preferably North America or Global Payroll), Benefits Administration, and Absence Management.

  • Understanding of end-to-end HR lifecycle (Hire-to-Retire).

  • Basic understanding of PeopleSoft architecture (App Server, Web Server, Process Scheduler).

  • Knowledge of SQL, queries, and reporting tools (nVision, BI Publisher) is an added advantage.

  • Experience in production support.

  • Excellent communication and stakeholder management.

  • Ability to work independently and manage multiple priorities.

Preferred Skills and Experience

  • Master’s degree and relevant certification(s).


Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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