Jobs at Kyndryl

Monitor security alerts, investigate and respond to incidents, perform initial threat analysis, execute approved containment actions, document evidence and timelines, track vulnerability remediation, and improve security operations processes. Collaborate with technical teams and customers during incident response and post-incident reviews.

Owns global people strategy and partners with senior leaders, country HR teams, and centers of excellence to deliver consistent HR solutions across multiple countries. Advises on complex employee and organizational matters, talent, learning, workforce planning, rewards, change management, and workforce insights while ensuring local compliance and effective execution of global initiatives.

Define enterprise architecture and modernization roadmaps, advise clients on cloud, application and AI adoption, lead architecture assessments across domains, design scalable hybrid-cloud solutions, guide modernization patterns (APIs, microservices, serverless, containers), support AI-enabled transformation (RAG, vector search, agentic workflows), shape product vision and business cases, and lead cross-functional teams and executive-level solutioning.

Define target-state enterprise infrastructure architectures and roadmaps across data center, cloud, hybrid, network, compute, storage, virtualization, containers and platforms. Lead assessments, design secure/resilient solutions for mission-critical banking and enterprise workloads, advise on migrations, IaC, automation, DevSecOps and AI-ready infrastructure, support vendor evaluation, RFPs, governance, and mentor teams.

Define enterprise application architectures and modernization roadmaps; establish standards, governance, and reusable patterns; lead assessments and design of cloud-native, API-first, microservices, event-driven, and AI-enabled systems; guide integration strategies, vendor selection, and executive recommendations; support RFPs, technical due diligence, and cross-functional delivery to ensure secure, scalable, maintainable application ecosystems.

Own strategic banking and financial services accounts, including P&L, customer relationships, account growth, renewals, profitability, and satisfaction. Identify and qualify opportunities, lead end-to-end sales engagements, develop account strategies, expand services, and collaborate with cross-functional teams and partners to deliver digital transformation solutions. Monitor industry trends, regulations, risks, and competitive dynamics while maintaining compliance and trusted executive relationships.

Provides Level 1 and Level 2 operational support for Microsoft 365 services, including incident triage, troubleshooting, escalation, monitoring, service reporting, access management, security and compliance configuration, Teams voice administration, and mailbox management. The role also develops PowerShell automation, maintains knowledge documentation, supports self-service improvements, and collaborates with global teams and third-party resolver groups.

Monitor Microsoft Teams Rooms and audiovisual infrastructure in a 24x7 remote operations environment. Investigate alerts and incidents, perform structured fault isolation, execute approved remote remediation, validate recovery, document incidents in ITSM systems, manage SLAs and escalations, and communicate with resolver teams. Identify recurring issues, maintain operational ownership through resolution or transfer, and provide feedback on runbooks and knowledge articles.

Provides Level 1 and Level 2 operational support for Microsoft 365, including incident resolution, monitoring, service management, user access, Teams voice, collaboration tools, security policies, compliance, reporting, scripting, documentation, and automation. Acts as a technical lead while coordinating with global teams and third-party resolver groups.

Develop data-driven solutions by translating business problems into data problems, collecting and preparing data, building and evaluating statistical and mathematical models, and deploying models into applications. Manage data security, privacy, quality, availability, governance, migration, and policy. Operate and troubleshoot ELK environments, distributed clusters, Linux systems, and cloud infrastructure while communicating technical insights to diverse stakeholders.

Administer Windows Server and VMware environments, manage public and private cloud platforms, and support on-premises-to-cloud migrations. Resolve client system issues, manage assignment queues, prioritize tickets, coordinate with technicians, and maintain security compliance. Preferred capabilities include Infrastructure as Code automation, vulnerability management, Active Directory, and federation services. The role also involves recommending modernization opportunities and collaborating with clients, stakeholders, and technical teams.

Define enterprise architecture and modernization roadmaps; advise clients on cloud, application, data, AI, and integration strategies; lead architecture assessments; design scalable, secure hybrid-cloud solutions using modern patterns and platforms; support RFPs, executive presentations, and cross-functional delivery to achieve measurable business outcomes.

Lead the target-state Entra application architecture and define tenant-to-tenant app migration strategy, runbooks, validation gates, and remediation for enterprise app registrations, service principals, consent, SSO and token behaviours. Coordinate cross-discipline dependencies, manage exceptions for complex apps, own cutover/hypercare escalation, and establish operational reporting and continuous improvement.

Owns strategic banking and financial services accounts, building executive relationships, driving revenue growth, renewals, profitability, and customer success. Responsibilities include developing account plans, managing sales pipelines, identifying and closing opportunities, overseeing delivery, expanding engagements, and coordinating sales, technical, delivery, and partner teams. The role also manages account P&L, governance, risk, compliance, customer satisfaction, and market insights while supporting digital transformation initiatives.

Design and scale data infrastructure for agentic AI, including RAG pipelines, vector databases, semantic layers, knowledge graphs, and automated data-quality guardrails. Build and maintain data pipelines, ETL processes, and CI/CD infrastructure while resolving source-data issues and protecting against noise, bias, and PII. The role also requires expertise with ELK, Python, relational and NoSQL databases, data modeling, and collaboration with technical and business stakeholders.

Designs, implements, and assesses network and cybersecurity controls for customer environments. Responsibilities include configuring firewalls, WAFs, load balancers, IDS/IPS, access controls, and encryption; conducting security assessments and audits; identifying vulnerabilities; advising clients on risk mitigation; securing infrastructure and applications by design; and collaborating with customers, vendors, and cross-functional teams. The role also requires staying current with evolving threats, cloud security, Zero Trust, cyber resilience, and related technologies.

Drive profitable growth by managing client relationships at the CXO level, leading complex consulting engagements, and achieving financial targets. Foster team development and ensure delivery excellence.

As a Cloud Architect, you'll lead architecture workshops, automate AWS deployments, and design advanced cloud-based solutions for clients, ensuring projects are delivered on time and within budget.

Customer-facing engineer who scopes, prototypes, and deploys production-ready GenAI and agentic AI solutions. Responsibilities include end-to-end delivery, optimization, knowledge capture, and contributing to platform evolution while working onsite with customers.

The Data Scientist will develop and implement GenAI solutions, focusing on NLP and AI technologies. Responsibilities include working on LLM projects and collaborating with teams to integrate AI solutions into cloud environments.