Teams at Kyndryl

Lead cloud architecture and migration initiatives, primarily on GCP and AWS. Design secure landing zones, multi-tier infrastructure, IaC automation, CI/CD and DevSecOps workflows. Own migration planning through cutover, conduct architecture and cost reviews, establish monitoring and SRE practices, and guide client stakeholders and delivery teams. Build reusable tools, document technical frameworks, and provide technical leadership throughout implementation.

Designs, implements, and manages enterprise network infrastructure, including routing and switching, firewalls, cloud security, wireless networks, load balancers, and identity-based access controls. Leads monitoring, capacity planning, troubleshooting, migrations, upgrades, change validation, compliance, documentation, incident management, and stakeholder coordination. The role also mentors network engineers, supports client-facing escalations, and collaborates with security, infrastructure, and cloud teams.

Monitor Microsoft Teams Rooms and audiovisual infrastructure in a 24x7 remote operations environment. Investigate alerts and incidents, perform structured fault isolation, execute approved remote remediation, validate recovery, document incidents in ITSM systems, manage SLAs and escalations, and communicate with resolver teams. Identify recurring issues, maintain operational ownership through resolution or transfer, and provide feedback on runbooks and knowledge articles.