Design, develop, and maintain business process management solutions using workflow modeling, automation, and programming technologies. Collaborate with cross-functional teams to analyze processes, implement workflows, troubleshoot systems, perform upgrades and bug fixes, and support testing and quality assurance. Provide technical support and communicate complex concepts to stakeholders. A bachelor’s degree and BPM/process automation experience are required; BPM software certification is preferred.
Software Requirements:
- Knowledge of Business Process Management (BPM) software, such as Appian, Pega, and IBM BPM
- Familiarity with workflow design and modeling tools, such as Visio and BPMN
- Experience with programming languages such as Java, JavaScript, and Python
- Knowledge of database systems, such as Oracle and SQL Server
Overall Responsibilities:
- Design and develop BPM solutions to meet business requirements
- Collaborate with cross-functional teams to understand business processes and identify opportunities for automation
- Develop and implement process workflows and models to streamline business operations
- Maintain and support BPM systems, including software upgrades and bug fixing
- Provide technical support and troubleshooting for BPM systems
- Participate in the testing and quality assurance process for BPM solutions
Skills:
- Strong technical knowledge of BPM concepts and software
- Excellent problem-solving skills
- Ability to communicate complex technical concepts to non-technical stakeholders
- Strong programming and scripting skills
- Ability to work independently and as part of a team
Experience:
- XX years of experience in BPM and process automation
- Proven track record of delivering BPM projects
Day-to-Day Activities:
- Designing and developing BPM solutions to meet business requirements
- Collaborating with cross-functional teams to understand business processes and identify opportunities for automation
- Developing and implementing process workflows and models to streamline business operations
- Maintaining and supporting BPM systems, including software upgrades and bug fixing
- Providing technical support and troubleshooting for BPM systems
- Participating in the testing and quality assurance process for BPM solutions
Qualification:
- Bachelor's degree in Computer Science, Business Administration, or a related field
- Professional certification in BPM software is a plus
Soft Skills:
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Strong customer-focused approach
- Ability to work in a fast-paced environment
- Positive attitude and strong work ethic
- Flexibility and adaptability in a changing work environment.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Candidate Application Notice
Similar Jobs
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Develops and leads pricing strategies for hardware, software, and services in the telecom sector. Conducts benchmarking and trend analysis, manages pricing approvals, builds business cases, and advises on profitability, cash flow, terms, and commercial risks. Supports customer negotiations through price sheets, discounts, and incentive structures while collaborating with sales, commercial, domain, and global teams. The role also advances pricing analytics, automation, and digitalization initiatives.
Top Skills:
Ai-RanCloudExcelTelecom
Financial Services
Leads software engineering within an agile Payments Technology team, building secure, scalable, high-throughput Java applications. Provides technical guidance, develops and reviews production code, drives AI-assisted engineering practices, improves SDLC automation, and influences product design and technical operations. Requires expertise in Java, Spring Boot, Kafka, cloud-native applications, distributed systems, performance tuning, and responsible AI use. Preferred experience includes Kafka Streams, microservices, Kubernetes, Apigee, behavior-driven design, agentic workflows, and production agentic AI.
Top Skills:
Agentic AiAi-Assisted Software Development ToolsApache KafkaApigeeCloud-Native ApplicationsDistributed SystemsEvent-Driven ArchitectureJavaJava Profiling ToolsKafka StreamsKubernetesMicroservicesMonitoring ToolsParallel ProcessingSpring Boot
Financial Services
Owns delivery and continuous improvement of credit monitoring products within wholesale lending services. Partners with business and technology stakeholders to gather requirements, design solutions, manage the product backlog, coordinate user acceptance testing, support production incidents, and oversee change readiness, risk controls, and regulatory adherence. Develops automated regression testing, resolves operational issues, and drives process and product transformations across cross-functional teams.
Top Skills:
Agile MethodologyAlteryxJIRAExcelMicrosoft PowerpointMicrosoft VisioMicrosoft WordTableau
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
