Role Summary
As the Payroll Implementation Manager – India, you will serve as the payroll subject matter expert (SME) for all Indian payroll implementations. Working alongside a dedicated Payroll Project Manager, who owns overall project governance, timelines and delivery, you will lead all country-specific payroll activities from discovery through go-live. You will ensure every implementation is compliant with Indian legislation, aligned to best practice, and delivered to the highest quality.
You will be recognised as the internal authority for Indian payroll, providing expert guidance to Customers, Sales, Product, Engineering and Payroll Operations. This role requires a minimum of 10 years' experience managing Indian payroll, extensive hands-on experience with Indian payroll software, and fluency in Indian and English.
Key Responsibilities
• Act as the recognised SME for Indian payroll implementations.
• Lead payroll discovery workshops and advise Customers on legislation and best practice.
• Challenge inefficient legacy processes and recommend scalable, compliant solutions.
• Work with Product and Engineering to validate payroll configuration.
• Lead payroll testing, parallel runs and payroll validation.
• Support Payroll Project Managers with go-live readiness and first payroll.
• Advise Sales and Presales on Indian payroll requirements.
• Identify legislative risks and implementation dependencies.
• Contribute to product enhancements and implementation methodology.
• Own India implementation playbooks, documentation and knowledge sharing.
Skills & Experience
Essential:
• Minimum 10 years' experience processing and implementing Indian payroll.
• Extensive experience operating Indian payroll in-house.
• Expert knowledge of Indian payroll legislation, tax, social insurance and statutory reporting.
• Extensive experience with leading Indian payroll engines (ideally Rise)
• Strong stakeholder management and customer consulting skills.
• Excellent analytical and communication skills.
Country Requirements:
• Must be based in India.
• Must have the legal right to work in India.
• Must be fluent in English, and Indian (written and spoken).
• Must have hands-on implementation and operational experience with Indian payroll software.
Success Measures
• Successful and compliant Indian payroll implementations.
• Accurate first payroll outcomes.
• High customer satisfaction.
• Strong collaboration with Payroll Project Managers.
• ContinuoIndia improvement of implementation standards and documentation.
• Identification of process and product improvements.
