Manage SharePoint and digital platforms, including site maintenance, user access, permissions, security groups, technical troubleshooting, support queues, content governance, reporting, publishing, lifecycle management, training, onboarding, documentation, and stakeholder coordination across India and APAC.
HIRING | OPERATIONS SPECIALIST – DIGITAL PLATFORMS & SHAREPOINT ?
? Location: Remote
? Experience: 6+ Years
? Rate: USD $9/hour
? Employment: Contract
? ROLE OVERVIEW
Looking for an experienced Operations Specialist to manage SharePoint, digital platforms, user access, technical support, content governance and operational requests.
? KEY RESPONSIBILITIES
• SharePoint administration & site maintenance
• User access, permissions & security groups
• First-line technical support & troubleshooting
• Manage support queues, requests & escalations
• Platform usage reporting & analytics
• Content publishing & lifecycle management
• Monitor expired/outdated pages and site content
• User training, onboarding & platform support
• Stakeholder coordination across India & APAC
• Documentation, issue tracking & resolution
? MUST-HAVE SKILLS
• Microsoft SharePoint / SharePoint Online
• SharePoint Administration
• Access & Permissions Management
• Enterprise Content Management
• Technical Troubleshooting
• Platform Operations
• Content Governance
• Reporting & Analytics
• Support Queue / Request Management
• Stakeholder Management
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