Monitor and support critical production systems in a 24/7 remote NOC environment. Responsibilities include production support, incident triage and escalation, major incident bridge coordination, application and infrastructure monitoring, log analysis, alert management, and correlating data across cloud, APM, logging, and network monitoring platforms.
This is a remote position.
Position : Noc Analyst
Experience: 4-10 years
Work mode: Remote
Notice :15-20 days or Immediate
Five days working 2 days off
Timings: 11:15pm – 7:15am EST
- Required Skills:
NOC 24*7 operations - Production Support
- Cloud Technologies:GCP or GKE most of them don’t have so check for AWS or azure if they have GCP that’s good!
- AppDynamics or similar APM platforms:
- Splunk or similar log-management platforms
- SolarWinds or similar infrastructure/network monitoring
- Jira / Jira Service Management
- OpsGenie or similar alerting/on-call platforms:
- Kubernetes
Required / Strongly Preferred
- Experience in a 24x7 NOC, operations, production support, or similar environment.
- Experience monitoring critical production systems.
- Experience with incident triage and escalation.
- Experience participating in or coordinating major incident bridges.
- Cloud technology experience; GCP/GKE preferred.
- Application and infrastructure monitoring experience.
- Experience working with logs and monitoring data.
- Understanding of basic application, infrastructure, and network concepts.
- Ability to correlate information across multiple monitoring systems.
- Experience with enterprise alerting and monitoring platforms.
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