We are seeking a highly skilled and motivated Cloud & OSS Expert to join our team. The ideal candidate will have a strong understanding of the GDC NOC Operations, experience in Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), RedHat OCP, Netact/NSP/OSS Products on Fault Management, Configuration Management, and Problem Management. This role requires a blend of expertise in Multi-Domain Network Elements.
Responsibilities- Resolution & providing technical support for the incidents reported/requested Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), RedHat OCP, OSS Products (Analysis, Troubleshooting & fixing the issues reported).
- Preparing & Validating the MoPs and executing the CRs with 100% FTR.
- Design, deploy, configure, and integrate cloud solutions independently, ensuring optimal performance and reliability.
- Manage deployments and upgrades for existing customers, focusing on “right first time” execution and quick issue resolution.
- Oversee New Product Introductions (NPI) for global rollouts, driving innovation and integrating cross-product solutions.
- Create and update comprehensive project documentation, including MOPs, reports, and incident RCAs.
You have:
- Any Bachelor's degree with a minimum of 5 to 8+ years of telecom experience, with 5+ years in Cloud & OSS solutions.
- Proven expertise in OCP Platform Administration and Kubernetes management.
- Experience with CI/CD tools and automation technologies (e.g., Ansible, Helm).
- Good IP networking background and scripting capabilities (Shell, PERL, Python).
- Red Hat Certified Specialist in OpenShift Administration.
It would be nice if you also had:
- Good background in Networking , VNF, and CNF deployment readiness, onboarding support, and automation using tools like Terraform and Ansible.Familiarity with cloud security best practices and compliance.
- Experience with containerization tools like Docker and orchestration with ECS or EKS.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Some of our benefits in India:
- Flexible and hybrid working arrangements to support work–life balance
- Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
- A minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
- Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
- Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
- Opportunities to innovate and contribute through Nokia’s research and development environment
- Recognition programs that celebrate outstanding contributions
- Workplace support – ergonomic working support and mobile device programs based on eligibility
Nokia Mumbai, Maharashtra, IND Office
Mumbai, India
