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United Parcel Service (UPS)

Marketing Manager - Marketing

Posted 4 Hours Ago
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In-Office
Mumbai, Maharashtra, IND
Expert/Leader
In-Office
Mumbai, Maharashtra, IND
Expert/Leader
Supports marketing and commercial growth through country-level planning, revenue forecasting, business analytics, market intelligence, churn analysis, business cases, and performance reporting. Partners with sales, finance, operations, and leadership on strategic initiatives, new service offerings, and go-to-market programs. Develops customer communications and branding, interprets market and business data, prepares revenue simulations and regional business reviews, and provides actionable insights for strategic decision-making.
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Job Description:

Job Summary: -

This position is responsible for supporting his/her marketing workgroup by supporting the organization's marketing and commercial growth objectives through strategic planning, revenue forecasting, business analytics, market intelligence, and go-to-market initiatives. The role partners closely with sales, finance, operations, and leadership teams to drive revenue growth, improve business performance, and provide actionable insights that support strategic decision-making.

The incumbent will play a key role in business planning, forecasting, performance reporting, customer retention analysis, and the development of marketing strategies and new service offerings.

Job Descriptions:

Business Planning: Responsible for country -level revenue planning including translating top-down targets to relevant sales channels, defining initiatives aligned with country strategy and closely monitoring the progress of these initiatives and take corrective actions as required. Forecasting: Manage weekly and daily forecasting to ensure BPTs have visibility on performance and can take timely corrective actions. Prepare revenue simulations with actionable insights. Play critical role in sharing inputs to CPT. Collaborate and finalize monthly weight targets to achieve monthly plan

Strategy: Act as a key contributor to SP strategy formulation, execution, and updates. Collaborate with BPTs to prepare strategy PnL views. Actively participate in strategic projects such as India diversification and Altitude.

Revenue reporting and analytics Own end to end revenue reporting and analytics including monitoring business trends, KPIs and volume performance to assess business health and support strategic decisions. Market Intelligence: Do secondary research on market trends, competitive intelligence, and macroeconomic indicators.

Churn management and reporting – Prepare and manage comprehensive view of customer churn at segment level. Share insights with cross functional teams for recurring issues Business Case Development: Actively contribute to the development of business cases Business Performance Review Manage BPR decks for regional presentations Ad-Hoc Projects: Support Adhoc requirements such customer surveys, data analysis etc.. Go To Market: Work to build the go to market strategy for the new programs and services. Draft customer communication and Branding

Qualifications:

Education

  • Bachelor’s degree in Engineering, Business Administration, Marketing, Economics, Statistics, or a related discipline.
  • MBA or equivalent postgraduate qualification is preferred.

Experience

  • Minimum 8-10 years of relevant experience in Marketing, Business Planning, Commercial Analytics, Revenue Management, or Strategic Planning.
  • Experience in logistics, express, transportation, supply chain, or related industries is preferred.

Required Skills & Competencies:

Technical Skills

  • Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
  • Experience with Business Intelligence tools, Data Warehouse (DWH), Oracle Business Intelligence (OBI), SQL, and similar analytics platforms.
  • Strong financial modeling, forecasting, and analytical capabilities.
  • Ability to interpret large datasets and transform them into actionable business insights.

Behavioral Competencies

  • Strong strategic thinking and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • High attention to detail and process-oriented mindset.
  • Ability to manage multiple priorities under tight deadlines.
  • Strong stakeholder management and cross-functional collaboration skills.
  • Self-driven, proactive, and results-oriented approach.


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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